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- Tasks: Lead a passionate team and create unforgettable customer experiences in an outdoor retail environment.
- Company: Cotswold Outdoor is a trusted hub for outdoor enthusiasts in scenic Fort William.
- Benefits: Enjoy up to £4,250 annual bonus, 40-60% staff discount, and 33 days holiday.
- Why this job: Join a values-driven company that champions adventure and personal growth.
- Qualifications: Retail management experience, passion for the outdoors, and strong leadership skills required.
- Other info: This role offers a two-week immersive onboarding experience.
The predicted salary is between 30000 - 42000 £ per year.
Are you ready to lead a team where the mountains are your neighbours and the outdoors is your lifestyle? Cotswold Outdoor Fort William is looking for a Store Manager who lives and breathes adventure and is passionate about creating an exceptional customer experience in one of Scotland’s most scenic and active outdoor destinations.
About the Store
Our Fort William store sits proudly at the far west end of the High Street, a hub for hillwalkers, ultra-marathoners, climbers, and explorers alike. Customers trust us not just for top outdoor kit, but for advice from people who share their passion. Our team offers expert services, including:
- 3D Footscan and Outdoor Footwear Fitting
- Rucksack Fitting and Footwear Protection
- Adventure and Camping Kit Lists
- Electronics and GPS Advice
- Talks and kit support for expeditions and clubs
- We even carry a capsule collection from Arc’teryx and provide full DDA accessibility.
What You’ll Do
- Lead and develop a team of outdoor-loving experts
- Deliver outstanding customer experiences that go beyond transactions
- Champion visual merchandising and seasonal campaigns
- Manage key operations: stock, audits, banking, performance metrics
- Bring energy, commercial drive, and a hands-on leadership approach
What You’ll Bring
- Previous experience managing a retail store (outdoor, footwear, or apparel preferred)
- Passion for the outdoors and understanding of technical gear
- Strong leadership, people development, and customer service skills
- Ambition to grow with a values-driven company
Why Join Us?
- Induction & Onboarding – Two-week immersive introduction to our brand
- Annual Bonus – Up to £4,250 based on store performance
- Staff Discount – 40-60% across all our brands
- Development – Ongoing career progression opportunities
- Benefits – 33 days’ holiday (plus option to buy more), private medical, life assurance, critical illness cover & more via Perkbox
This is more than a store, it’s a gateway to adventure. If you’re ready to lead with passion, inspire your team, and connect customers to the gear that fuels their next great escape, apply today. Let’s lead the way into the great outdoors, together.
Locations
Store Manager employer: Cotswold Outdoor Group
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the latest outdoor gear and trends. Being knowledgeable about the products we offer at Cotswold Outdoor will not only help you in interviews but also show your passion for the outdoors, which is crucial for a Store Manager role.
✨Tip Number 2
Network with current or former employees of Cotswold Outdoor. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've developed teams in the past. Highlight specific examples where you've successfully motivated staff or improved customer experiences, as these are key aspects of the Store Manager position.
✨Tip Number 4
Showcase your passion for adventure and the outdoors during your interactions with us. Whether it's through your personal experiences or your understanding of outdoor activities, demonstrating this enthusiasm can set you apart from other candidates.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Cotswold Outdoor is looking for in a Store Manager. Pay attention to the specific skills and experiences they value, such as leadership and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management, particularly in outdoor or related sectors. Emphasise your passion for the outdoors and any specific achievements that demonstrate your leadership and customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Share personal experiences that showcase your love for the outdoors and how you can contribute to creating exceptional customer experiences.
Highlight Relevant Skills: In your application, make sure to highlight skills that align with the job requirements, such as team development, visual merchandising, and operational management. Use specific examples to illustrate how you've successfully applied these skills in previous roles.
How to prepare for a job interview at Cotswold Outdoor Group
✨Show Your Passion for the Outdoors
Make sure to express your love for outdoor activities during the interview. Share personal experiences that highlight your connection to nature and how it influences your work ethic and customer interactions.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, as this role requires strong leadership.
✨Understand the Product Range
Familiarise yourself with the products offered by Cotswold Outdoor, especially technical gear and footwear. Being knowledgeable about the items will help you answer questions confidently and show your commitment to providing excellent customer service.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as managing stock levels or dealing with difficult customers. Practising your responses will help you articulate your problem-solving skills effectively.
