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- Tasks: Lead a passionate team and create unforgettable customer experiences in an outdoor retail environment.
- Company: Cotswold Outdoor is a trusted name for outdoor enthusiasts, located in scenic Fort William.
- Benefits: Enjoy up to £4,250 annual bonus, 40-60% staff discount, and 33 days' holiday.
- Why this job: Join a values-driven company that champions adventure and offers career growth opportunities.
- Qualifications: Previous retail management experience and a passion for the outdoors are essential.
- Other info: This role is your gateway to inspire others and lead in a vibrant outdoor community.
The predicted salary is between 24800 - 34800 £ per year.
Are you ready to lead a team where the mountains are your neighbours and the outdoors is your lifestyle? Cotswold Outdoor Fort William is looking for a Store Manager who lives and breathes adventure and is passionate about creating an exceptional customer experience in one of Scotland’s most scenic and active outdoor destinations.
About the Store
Our Fort William store sits proudly at the far west end of the High Street, a hub for hillwalkers, ultra-marathoners, climbers, and explorers alike. Customers trust us not just for top outdoor kit, but for advice from people who share their passion. Our team offers expert services, including:
- 3D Footscan and Outdoor Footwear Fitting
- Rucksack Fitting and Footwear Protection
- Adventure and Camping Kit Lists
- Electronics and GPS Advice
- Talks and kit support for expeditions and clubs
We even carry a capsule collection from Arc’teryx and provide full DDA accessibility.
What You’ll Do
- Lead and develop a team of outdoor-loving experts
- Deliver outstanding customer experiences that go beyond transactions
- Champion visual merchandising and seasonal campaigns
- Manage key operations: stock, audits, banking, performance metrics
- Bring energy, commercial drive, and a hands-on leadership approach
What You’ll Bring
- Previous experience managing a retail store (outdoor, footwear, or apparel preferred)
- Passion for the outdoors and understanding of technical gear
- Strong leadership, people development, and customer service skills
- Ambition to grow with a values-driven company
Why Join Us?
- Induction & Onboarding – Two-week immersive introduction to our brand
- Annual Bonus – Up to £4,250 based on store performance
- Staff Discount – 40-60% across all our brands
- Development – Ongoing career progression opportunities
- Benefits – 33 days’ holiday (plus option to buy more), private medical, life assurance, critical illness cover & more via Perkbox
This is more than a store, it’s a gateway to adventure. If you’re ready to lead with passion, inspire your team, and connect customers to the gear that fuels their next great escape, apply today. Let’s lead the way into the great outdoors, together.
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the latest outdoor gear and trends. Being knowledgeable about the products we offer will not only help you in interviews but also show your passion for the outdoors, which is crucial for a Store Manager role.
✨Tip Number 2
Network with current or former employees of Cotswold Outdoor. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've developed teams in the past. Highlight specific examples where you've improved customer experiences or driven sales, as these are key aspects of the Store Manager position.
✨Tip Number 4
Showcase your passion for adventure and the outdoors in your conversations. Whether it's through personal stories or your knowledge of local outdoor activities, demonstrating your enthusiasm can set you apart from other candidates.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in outdoor or apparel sectors. Emphasise your leadership skills and any achievements that demonstrate your ability to deliver exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the outdoors and your understanding of technical gear. Use specific examples from your past experiences to illustrate how you can lead a team and enhance customer satisfaction.
Showcase Your Leadership Style: In your application, describe your leadership approach and how you develop and motivate teams. Highlight any previous successes in managing staff and improving store performance.
Demonstrate Your Knowledge: Include details about your familiarity with outdoor equipment and customer service best practices. Mention any relevant training or certifications that could set you apart as a knowledgeable candidate.
How to prepare for a job interview at Cotswold Outdoor Group
✨Show Your Passion for the Outdoors
Make sure to express your love for outdoor activities during the interview. Share personal experiences that highlight your enthusiasm for adventure and how it aligns with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to developing team members and creating a positive work environment, as this is crucial for a Store Manager role.
✨Understand the Product Range
Familiarise yourself with the types of products Cotswold Outdoor offers, especially technical gear. Being knowledgeable about the merchandise will show your commitment and ability to provide exceptional customer service.
✨Prepare for Scenario Questions
Anticipate questions about handling difficult customer situations or managing store operations. Think through your responses and be ready to demonstrate your problem-solving skills and commercial awareness.
