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- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join a passionate outdoor brand committed to adventure and sustainability.
- Benefits: Earn £12.97 per hour, enjoy up to 60% discount, and access wellbeing support.
- Why this job: Make a real impact in a fast-paced environment while enjoying the great outdoors.
- Qualifications: Experience in retail supervision and strong problem-solving skills required.
- Other info: Diverse and inclusive workplace with clear progression pathways.
The predicted salary is between 11 - 14 £ per hour.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We’re looking for a Retail Supervisor to:
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy 40–60% discount on top outdoor brands
- Work 24 hours per week on a rotating schedule including weekends
As a Retail Supervisor, you’ll play a key part in helping your team grow, supporting customers, and keeping the store on track. You’ll lead by example on the shop floor and step in to run things when the Store Manager is away.
What You’ll Be Doing:
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
We’re Looking For Someone Who:
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands-on in a busy, customer-focused environment
What You’ll Get From Us:
- £12.97 per hour (£10.88 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training — from leadership skills to expert product knowledge
- 40–60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership – savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands-on experience in a fast-paced, values-driven environment
Everyone’s welcome. We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.
We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.
This advert may close early if we receive a high number of applications, so don’t wait too long to apply.
Retail Supervisor in Salford employer: Cotswold Outdoor Group
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Salford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you connect with the team and show that you're genuinely interested in being part of their outdoor-loving family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem under pressure. These examples will help you shine during the interview and demonstrate that you can handle the responsibilities of a Retail Supervisor.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how they support their staff. It’s a great way to show you’re serious about the role and want to contribute positively.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re proactive and ready to take the next step in your career!
We think you need these skills to ace Retail Supervisor in Salford
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get a sense of who you are, so don’t be afraid to show your passion for the outdoors and your experience in retail.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience as a Retail Supervisor. Mention specific examples of how you've led teams or delivered excellent customer service in fast-paced environments.
Show Your Leadership Skills: Since this role is all about guiding and supporting a team, share instances where you've taken the lead or mentored others. We love to see how you can motivate and inspire those around you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cotswold Outdoor Group
✨Know the Brand Inside Out
Before your interview, make sure you research the company and its values. Understand their commitment to outdoor activities and how they support their team. This will help you connect your personal experiences with their mission during the interview.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your ability to motivate others and maintain a positive atmosphere, especially in busy environments.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction in retail.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations in the store. Practice responses to scenarios like managing a busy sales period or dealing with a difficult customer. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
