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For Companies At a Glance
- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join Cotswold Outdoor Group, a passionate brand for outdoor enthusiasts.
- Benefits: Earn £12.70 per hour, enjoy up to 60% discount, and access wellbeing support.
- Why this job: Make a real impact in a fast-paced environment while enjoying the great outdoors.
- Qualifications: Experience in retail supervision and strong leadership skills required.
- Other info: Diverse and inclusive workplace with clear progression pathways.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We\’re looking for a Retail Supervisor to:
Overview
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy 40–60% discount on top outdoor brands
- Work 24 hours per week on a rotating schedule including weekends
Sound like your kind of role? Read on to find out more.
About Us
We believe life\’s better outdoors — whether it\’s hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. That\’s where you come in.
As a Retail Supervisor, you\’ll play a key part in helping your team grow, supporting customers, and keeping the store on track. You\’ll lead by example on the shop floor and step in to run things when the Store Manager is away. We\’re part of the Cotswold Outdoor Group, which includes Runners Need and Snow+Rock — three brands that share a love for the outdoors and a commitment to people and planet.
What You\’ll Be Doing
- Be a go-to person in store — trusted, knowledgeable and ready to take the lead when needed. In this role, you\’ll:
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
WeRE looking for someone who
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands-on in a busy, customer-focused environment
What You\’ll Get From Us
We know that strong supervisors make a big difference, that\’s why we\’re serious about supporting you with rewards that reflect your role, ambition and wellbeing:
- £13.44 per hour per hour (£11.27 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training — from leadership skills to expert product knowledge
- 40–60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership – savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands-on experience in a fast-paced, values-driven environment
Everyone\’s welcome
We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We\’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.
This advert may close early if we receive a high number of applications, so don\’t wait too long to apply.
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Retail Supervisor employer: Cotswold Outdoor Group
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you connect with the team and show that you're genuinely interested in being part of their outdoor-loving community.
✨Tip Number 2
Practice your leadership stories! Think of times when you've successfully led a team or solved a problem under pressure. These examples will help you shine during the interview and demonstrate that you’re the go-to person they need.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how they support staff growth. It’s a great way to show you’re serious about making a difference in the store.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows you’re proactive and ready to take the lead!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for the outdoors and what makes you tick.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience as a Retail Supervisor. Mention specific skills that align with the job description, like leading a team or delivering excellent customer service.
Showcase Your Achievements: Don’t just list your duties from previous roles; instead, focus on your achievements! Share examples of how you’ve supported your team or improved store performance to really stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Cotswold Outdoor Group
✨Know the Brand Inside Out
Before your interview, make sure you research Cotswold Outdoor Group and its values. Understand their commitment to the outdoors and how they support their team. This will help you connect your experience with their mission during the interview.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team in the past, especially in high-pressure situations. Highlight your ability to motivate others and deliver excellent customer service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of specific scenarios where you had to resolve conflicts or improve team performance, and be ready to discuss these in detail.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, training opportunities, or the company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
