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For Companies At a Glance
- Tasks: Help customers find the right outdoor gear and provide expert advice.
- Company: Join Cotswold Outdoor Group, a leader in outdoor retail.
- Benefits: Enjoy 40-60% discount on outdoor brands and up to £750 yearly bonus.
- Why this job: Flexible hours that fit your lifestyle while working in a fun team.
- Qualifications: Great communication skills and a passion for the outdoors.
- Other info: Ongoing training and development opportunities to grow your skills.
Love the outdoors and want a role that fits around your life? Whether you’re studying, parenting, or just looking for more balance, this role gives you the freedom to change your availability each week, all while being part of a team that helps people enjoy the outdoors.
We’re Hiring Sales Assistants
- Give friendly advice to customers
- Get full training on specialist services like boot fitting and gait analysis
- Enjoy 40-60% discount on top outdoor brands
About Us
We believe life’s better when it’s lived outdoors. Whether we’re hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again. But getting out there starts with having the right kit and that’s where you come in. We’re looking for a Sales Assistant known in our team as a Customer Advisor to help support all kinds of adventure. From experienced hikers to weekend walkers, you’ll give friendly, helpful advice and make sure they find the gear that suits them.
What you’ll be doing
- Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear
- Take pride in the store’s appearance and work with your team to create a welcoming and inspiring environment for every customer
- Build trusted product knowledge through expert training and hands-on experience, so you can offer reliable advice
- Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting – we give you all the training you need to support every customer’s journey
- Help the store run smoothly by keeping shelves tidy, products easy to see, and the stockroom neat and organised
- Be part of a flexible team, with weekend shifts included so we can help customers when they need us the most
- Take advantage of regular learning and development opportunities whether you’re starting out or aiming to progress, we’re here to help you grow
We’re looking for someone who
- Enjoys helping people and providing great customer service
- Communicates well and can talk to different kinds of people
- Is organised and can handle more than one task at a time
- Is eager to learn about the outdoors and the products we sell
Although our zero-hour contracts provide flexibility to work varying hours each week, our rotas are published four weeks in advance and we ask that you confirm your availability in line with this. There is no commitment to work every week, but you will need to work regularly to remain an active colleague and be offered work.
What you’ll get from us
- Starting salary of £12.46 per hour (£10.45 per hour if you’re under 21)
- Support for your wellbeing with free, confidential help available any time through our Employee Assistance Programme
- Ongoing training and learning including expert sessions from top outdoor brands and our in-house development team to help you grow your skills and confidence
- 40-60% discount on our full range of outdoor clothing and gear
- Up to 33 days holiday (pro-rated based on your role and hours) with the option to buy more
- Yearly bonus of up to £750 (based on how many hours you work)
- Discounts on everyday essentials like shopping, dining, fitness and entertainment through our perks platform
Everyone’s welcome
We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.
We want to hear your voice, so encourage you to write your own application and use AI tools sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don’t wait too long to apply.
Sales Assistant in Portsmouth employer: Cotswold Outdoor Group
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Portsmouth
✨Tip Number 1
Get to know the company and its products before your interview. Familiarise yourself with the outdoor gear they sell and their commitment to sustainability. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer and how you'd approach it. Being able to demonstrate your ability to provide friendly, helpful advice will set you apart from other candidates.
✨Tip Number 3
Don’t be shy about showcasing your passion for the outdoors. Share your own experiences and adventures during the interview. This personal touch can make you memorable and show that you’re a great fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team. Don’t wait too long, though – we want to hear from you soon!
We think you need these skills to ace Sales Assistant in Portsmouth
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for the outdoors and how it fits into your life.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sales Assistant role. Mention any relevant customer service experience or outdoor knowledge that makes you a great fit for our team.
Show Enthusiasm: We love seeing candidates who are genuinely excited about helping customers enjoy the outdoors. Share your favourite outdoor activities or gear in your application to show us your enthusiasm!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can get back to you quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cotswold Outdoor Group
✨Know Your Gear
Familiarise yourself with the outdoor products and brands that Cotswold Outdoor Group offers. Being able to discuss specific items, like boots or rucksacks, will show your passion for the outdoors and your readiness to help customers find the right gear.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you helped someone find what they needed or resolved an issue, these stories will demonstrate your ability to connect with customers and provide friendly advice.
✨Emphasise Flexibility
Since this role offers flexible hours, be ready to discuss your availability and how you can adapt to the store's needs. Highlight any previous experiences where you successfully managed changing schedules or responsibilities.
✨Express Your Love for the Outdoors
Share your personal experiences with outdoor activities. Whether it's hiking, camping, or just enjoying nature, showing your enthusiasm for the outdoors will resonate with the interviewers and align with the company’s values.
