At a Glance
- Tasks: Help customers find the right outdoor gear and provide expert advice.
- Company: Join a passionate team at Cotswold Outdoor Group, dedicated to outdoor adventures.
- Benefits: Enjoy 40-60% discount on top outdoor brands and flexible working hours.
- Other info: Opportunities for learning and career growth in a supportive team.
- Why this job: Be part of a fun, active environment while helping others reconnect with nature.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 9.9 - 12.1 £ per hour.
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
Looking for a retail role where you can help people, learn new skills, and be part of a team that loves the outdoors?
We're hiring Sales Assistants to
- Give friendly advice to customers
- Get full training on specialist services like boot fitting and gait analysis
- Enjoy 40 – 60% discount on top outdoor brands
- Work 10 hours per week in a fun, active environment with a like-minded team
- This is a fixed term contract to 10 January 2027
Sound interesting? Read on to learn more.
About us
We believe life's better when it's lived outdoors.
Whether it's hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again.
But getting out there starts with having the right kit – and that's where you come in.
We're looking for a Sales Assistant – known in our team as a Customer Advisor – to help support all kinds of adventure.
From experienced hikers to weekend walkers, you'll give friendly, helpful advice and make sure they find the gear that suits them.
We're part of the Cotswold Outdoor Group, which also includes Runners Need and Snow + Rock.
Together, we offer trusted outdoor brands, expert advice, and a real commitment to protecting the planet.
Whether it's your first job or your next step, we've got great opportunities to learn, grow, and be part of something bigger.
What you'll be doing
As part of our store team you'll be working with friendly people who enjoy the outdoors, just like you.
You'll help customers reconnect with nature by making sure they leave with the right kit, whatever the elements throw at them. xsabvtc Each day you can expect to:
- Deliver a standout shopping experience by understanding each customer's needs and helping them find the right outdoor gear
- Take pride in the store's appearance and work with your team to create a welcoming and inspiring environment for every customer
- Build trusted product knowledge through expert training and hands-on experience, so you can offer reliable advice
- Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting – we'll give you all the training you need to support every customer's journey
- Help the store run smoothly by keeping shelves tidy, products easy to see, and the stockroom neat and organised
- Be part of a flexible team, with weekend shifts included so we can help customers when they need us the most
- Take advantage of regular learning and development opportunities – whether you're starting out or aiming to progress, we're here to help you grow.
- We're looking for someone who
- Enjoys helping people and providing great customer service
- Communicates well and can talk to different kinds of people
- Is organised and can
- Please click on the apply button to read the full job description
Sales Assistant in Old Town employer: Cotswold Outdoor Group
Join a vibrant team that shares your passion for snow sports and thrives in a dynamic retail environment. As a Snow Sports Sales Assistant, you'll not only receive expert training in boot fitting but also enjoy a flexible work schedule that allows you to balance your love for the mountains with your career. With opportunities for personal growth and a supportive culture, this role is perfect for those looking to turn their enthusiasm for skiing and snowboarding into a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Old Town
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Assistant in Old Town
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Cotswold Outdoor Group:Don’t forget to personalise your application for Cotswold Outdoor Group! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Cotswold Outdoor Group
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Cotswold Outdoor Group offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Cotswold Outdoor Group and contribute positively during your temporary stint.
