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- Tasks: Lead a passionate team, create a welcoming store atmosphere, and enhance customer experiences.
- Company: Join a leading outdoor retail brand with a focus on sustainability and style.
- Benefits: Competitive salary, yearly bonus, generous discounts, and 33 days holiday.
- Why this job: Make a real impact in retail while supporting adventurers and outdoor enthusiasts.
- Qualifications: Experience in retail management, strong leadership skills, and a passion for customer service.
- Other info: Ongoing training and development opportunities to help you grow your career.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? As a Store Manager at our Liverpool, England store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products!
We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors.
Our Store Managers drive the customer journey in our stores and deliver a memorable retail experience by:
- Leading, motivating, and mentoring the store team to adopt a customer first approach
- Performing core retail operational procedures relating to inventory and stock, audits, and banking
- Presenting the store to a high standard in line with the brand visual merchandising guidelines, including implementing seasonal promotions and campaigns
- Demonstrating your understanding of KPI’s and performance metrics to analyse and improve your store’s performance
- Recruiting, training, and onboarding new colleagues with support from our People Resourcing team
You have experience running a store including budgeting and planning, operational activities, and visual merchandising.
- You lead with a customer first approach and are happy to advise and help customers find the perfect product for their adventure.
- You know how to build and develop a great team who share your passion for customer service and the outdoors.
- You strive to continuously develop and improve yourself, the store, and your team.
We know that to lead well, you need to feel supported. As a Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Competitive salary plus a yearly bonus of up to £4,250.
- 40-60% discount on top outdoor brands across our stores
- 33 days holiday with the option to buy more
- Ongoing training and development, including leadership support and expert sessions from leading brands
- Free, confidential wellbeing support whenever you need it
- Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform.
Ready to take the next step in your retail career?
Retail Stores Manager in Liverpool employer: Cotswold Outdoor Group
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Stores Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, attend local events, and join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its brands. Familiarise yourself with their products and values, so you can show off your passion for customer service and the outdoors during your chat.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team leadership and customer experience. We want you to feel confident and ready to showcase your skills when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making your job search a breeze.
We think you need these skills to ace Retail Stores Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your customer-first approach and any relevant retail management experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and the outdoors, and explain how you can lead our team to deliver exceptional customer experiences. Keep it friendly and engaging!
Showcase Your Achievements: Don’t just list your responsibilities; tell us about your achievements! Use specific examples of how you’ve improved store performance or led a successful team. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Cotswold Outdoor Group
✨Know the Brands Inside Out
Familiarise yourself with the brands you'll be representing, like Cotswold Outdoor and Snow+Rock. Understand their products, values, and what makes them stand out in the market. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and mentor others, especially in a customer-first environment. Be ready to discuss specific situations where your leadership made a difference in store performance or team dynamics.
✨Demonstrate Your Customer Service Passion
Think of instances where you've gone above and beyond for customers. Share stories that illustrate your commitment to providing exceptional service and how you’ve helped customers find the right products for their adventures. This will resonate well with the interviewers.
✨Understand Retail Metrics
Brush up on key performance indicators (KPIs) relevant to retail management. Be prepared to discuss how you've used metrics to analyse and improve store performance in previous roles. Showing that you can drive results through data will set you apart from other candidates.
