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- Tasks: Lead a passionate team, create a welcoming store atmosphere, and enhance customer experiences.
- Company: Join a leading outdoor retail brand with a focus on adventure and sustainability.
- Benefits: Competitive salary, yearly bonus, generous discounts, and 33 days holiday.
- Why this job: Make a real impact in retail while supporting outdoor enthusiasts and fashion lovers.
- Qualifications: Experience in retail management, strong leadership skills, and a passion for customer service.
- Other info: Ongoing training, wellbeing support, and perks for everyday savings.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? As a Store Manager at our Liverpool, England store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products!
We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors.
Our Store Managers drive the customer journey in our stores and deliver a memorable retail experience by:
- Leading, motivating, and mentoring the store team to adopt a customer first approach
- Performing core retail operational procedures relating to inventory and stock, audits, and banking
- Presenting the store to a high standard in line with the brand visual merchandising guidelines, including implementing seasonal promotions and campaigns
- Demonstrating your understanding of KPI’s and performance metrics to analyse and improve your store’s performance
- Recruiting, training, and onboarding new colleagues with support from our People Resourcing team
You have experience running a store including budgeting and planning, operational activities, and visual merchandising.
- You lead with a customer first approach and are happy to advise and help customers find the perfect product for their adventure.
- You know how to build and develop a great team who share your passion for customer service and the outdoors.
- You strive to continuously develop and improve yourself, the store, and your team.
We know that to lead well, you need to feel supported. As a Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Competitive salary plus a yearly bonus of up to £4,250.
- 40-60% discount on top outdoor brands across our stores
- 33 days holiday with the option to buy more
- Ongoing training and development, including leadership support and expert sessions from leading brands
- Free, confidential wellbeing support whenever you need it
- Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform.
Ready to take the next step in your retail career?
Retail Shops Manager in Liverpool employer: Cotswold Outdoor Group
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shops Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service and the outdoors shine through. Share stories about how you've led teams or created memorable experiences for customers – it’ll make you stand out!
✨Tip Number 3
Research the brands we carry! Familiarise yourself with Cotswold Outdoor, Runners Need, and Snow+Rock. Knowing our products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities and updates about what it’s like to work with us.
We think you need these skills to ace Retail Shops Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Shops Manager role. Highlight your leadership experience, customer service skills, and any relevant achievements in retail to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and the outdoors, and explain why you’d be a great fit for our team. Don’t forget to mention how you can contribute to creating a welcoming environment for customers.
Showcase Your Team Leadership: We love seeing examples of how you've led and motivated a team in the past. Include specific instances where you’ve developed team members or improved store performance, as this aligns perfectly with what we’re looking for!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Cotswold Outdoor Group
✨Know the Brands Inside Out
Familiarise yourself with the brands you'll be representing, like Cotswold Outdoor and Snow+Rock. Understand their products, values, and what makes them stand out in the market. This knowledge will help you connect with the interviewers and show your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and mentor others, especially in a customer-first environment. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Demonstrate Your Retail Knowledge
Brush up on key retail metrics and operational procedures. Be prepared to discuss how you've managed inventory, visual merchandising, and store performance in previous roles. Showing that you understand these aspects will demonstrate your readiness for the Store Manager position.
✨Emphasise Your Passion for the Outdoors
Let your love for outdoor activities shine through during the interview. Share personal experiences related to camping, hiking, or winter sports, and explain how this passion drives your commitment to providing excellent customer service. This connection can set you apart from other candidates.
