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For Companies At a Glance
- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join a passionate outdoor brand committed to adventure and sustainability.
- Benefits: Earn £12.7 per hour, enjoy staff discounts, and access wellbeing support.
- Why this job: Make a real impact in a fast-paced environment while helping others enjoy the outdoors.
- Qualifications: Experience in retail supervision and strong problem-solving skills.
- Other info: Diverse and inclusive workplace with clear progression pathways.
The predicted salary is between 10 - 13 £ per hour.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We are looking for a Retail Supervisor to take a lead role in supporting and guiding a team, delivering great service, and keeping the store running smoothly. This role offers a 24-hour week on a rotating schedule including weekends and includes staff discounts on top outdoor brands.
About Us
We believe life's better outdoors — whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away.
What You'll Be Doing
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
What We're Looking For
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands-on in a busy, customer-focused environment
What You'll Get From Us
- £12.7 per hour (£10.65 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training — from leadership skills to expert product knowledge
- 40–60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership – savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands-on experience in a fast-paced, values-driven environment
Everyone's Welcome
We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We are looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.
This advert may close early if we receive a high number of applications, so don't wait too long to apply.
Retail Supervisor in Inverness employer: Cotswold Outdoor Group
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Inverness
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their outdoor-loving family.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Use examples from your past experience as a Retail Supervisor to highlight your skills. Remember, they want to see how you handle real-life situations, so be ready to share your stories!
✨Tip Number 3
Dress the part! Since this is a retail role, showing up in smart-casual attire that reflects the brand's vibe can make a great impression. It shows you understand the environment and are ready to jump into the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Retail Supervisor in Inverness
Some tips for your application 🫡
Be Yourself: We want to hear your voice, so let your personality shine through in your application. Avoid sounding too generic or using AI tools excessively; authenticity is key!
Tailor Your Application: Make sure to highlight your relevant experience as a retail supervisor or in similar roles. Show us how your skills align with what we're looking for, especially in leading a team and delivering great customer service.
Show Your Passion for the Outdoors: Since we believe life’s better outdoors, share your love for outdoor activities in your application. Whether it’s hiking, running, or just enjoying nature, let us know how you connect with our values.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on board!
How to prepare for a job interview at Cotswold Outdoor Group
✨Know the Brand
Before your interview, take some time to research the company and its values. Understand their commitment to the outdoors and how they support their team. This will help you connect your own experiences to their mission during the interview.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your ability to motivate others and maintain a positive atmosphere, especially in busy environments.
✨Demonstrate Customer Focus
Be ready to discuss how you deliver excellent customer service. Think of specific instances where you went above and beyond for a customer or helped your team improve their service. This shows that you understand the importance of customer satisfaction in retail.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
