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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in an outdoor retail environment.
- Company: Join a part of the Cotswold Outdoor Group, dedicated to outdoor adventures and sustainability.
- Benefits: Competitive salary, yearly bonus, extensive training, and generous holiday allowance.
- Why this job: Make a real impact by inspiring others to enjoy the great outdoors.
- Qualifications: Experience in retail leadership and a passion for outdoor activities.
- Other info: Enjoy discounts on outdoor gear and access to wellbeing support.
The predicted salary is between 31000 - 35450 £ per year.
About us
We believe life’s better when it’s spent outdoors. Whether it’s hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again. But to enjoy the outdoors, people need the right kit and advice from a team of people who care. As a Store Manager, you’ll lead that team. You’ll make sure the store is a friendly place where customers get great advice and the equipment they need for their adventures. We’re part of the Cotswold Outdoor Group, which also includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, expert advice and a real commitment to protecting the planet.
What you’ll be doing
- You’ll run the store, lead the team and make sure every customer has a great experience.
- Each week you’ll:
- Develop your team to deliver exceptional service and exceed store targets
- Oversee daily store operations including deliveries, cash handling and compliance checks
- Maintain high visual standards to create an inspiring and easy-to-navigate customer journey
- Monitor your stores performance and take smart, timely actions to drive results
- Recruit, train and develop team members to set them up for success
- Collaborate with senior leaders and other teams to help shape the store’s growth
We’re looking for someone who
- Has experience leading a retail team
- Feels confident handling daily retail operations and supporting others
- Stays focused under pressure and knows how to hit goals
- Builds strong connections and brings out the best in their team
- Enjoys being on the shop floor, leading by example and creating a great customer experience
What you’ll get from us
We know that strong leadership makes all the difference. That’s why we offer a full benefits package to support you in your role and beyond:
- Starting salary of £31,000 with a yearly bonus of up to £4,250
- Ongoing training and development from hands-on product knowledge to leadership support and expert brand sessions
- Free, confidential wellbeing support
- 33 days holiday with the option to buy more
- Private medical insurance and critical illness cover
- 40-60% discount on our full range of outdoor brands
- Savings on everyday essentials including groceries, travel, fitness and entertainment through our perks hub
Locations
Store Manager in Fort William, Highland employer: Cotswold Outdoor Group
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Fort William, Highland
✨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about their mission of getting people outdoors.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve led a team to success or handled a tough situation. We want to hear how you’ve built connections and motivated others, so be ready to share those experiences.
✨Tip Number 3
Show your passion for the outdoors! Whether it’s hiking, climbing, or just enjoying nature, let your enthusiasm shine through. This role is all about creating great customer experiences, and your love for the outdoors will resonate with both the team and customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Store Manager in Fort William, Highland
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let your love for the outdoors shine through! Share your personal experiences with nature and how they’ve shaped your desire to lead a team that helps others enjoy it too.
Highlight Your Leadership Skills: Make sure to emphasise your experience in leading retail teams. Use specific examples of how you've developed team members or improved store performance to show us you’re the right fit for the Store Manager role.
Be Personable and Approachable: We want to know you as a person, not just a list of qualifications. Write in a friendly tone and share anecdotes that demonstrate your ability to connect with customers and team members alike.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cotswold Outdoor Group
✨Know Your Outdoor Stuff
Make sure you brush up on your knowledge of outdoor gear and activities. Familiarise yourself with the brands and products the company offers, as well as current trends in outdoor adventures. This will help you connect with the interviewers and show that you're genuinely passionate about the outdoors.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved store performance. Highlight how you developed team members and created a positive work environment. This will demonstrate that you have what it takes to lead their team effectively.
✨Customer Experience is Key
Think about how you can enhance customer experience in a retail setting. Be ready to discuss strategies you've implemented in the past to ensure customers leave happy. This shows that you understand the importance of customer service and are committed to creating a friendly atmosphere.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a busy day in-store. Practice your responses to these scenarios, focusing on how you would maintain composure and lead your team to success under pressure.
