At a Glance
- Tasks: Lead a dynamic team, enhance customer experiences, and manage store operations.
- Company: Join a leading outdoor retail brand with a focus on adventure and sustainability.
- Benefits: Competitive salary, yearly bonus, generous discounts, and 33 days holiday.
- Why this job: Make a real impact in retail while supporting a passionate team and outdoor enthusiasts.
- Qualifications: Experience in retail management and a passion for customer service and the outdoors.
- Other info: Ongoing training and development opportunities to boost your career.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome?
About Us
As an Assistant Store Manager at our Monument, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors.
How will you make an impact?
Our Store Managers drive the customer journey in our stores and deliver a memorable retail experience by:
- Leading, motivating, and mentoring the store team to adopt a customer first approach
- Performing core retail operational procedures relating to inventory and stock, audits, and banking
- Presenting the store to a high standard in line with the brand visual merchandising guidelines, including implementing seasonal promotions and campaigns
- Communicating with our People and Product Development team to provide your team with opportunities for development and progression
- Demonstrating your understanding of KPI’s and performance metrics to analyse and improve your store’s performance
- Recruiting, training, and onboarding new colleagues with support from our People Resourcing team
You’ll fit right in if…
- You have experience running a store including budgeting and planning, operational activities, and visual merchandising
- You lead with a customer first approach and are happy to advise and help customers find the perfect product for their adventure
- You know how to build and develop a great team who share your passion for customer service and the outdoors
- You strive to continuously develop and improve yourself, the store, and your team
What you’ll get from us
We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer:
- Competitive salary plus a yearly bonus of up to £4,250
- 40-60% discount on top outdoor brands across our stores
- 33 days holiday with the option to buy more
- Ongoing training and development, including leadership support and expert sessions from leading brands
- Free, confidential wellbeing support whenever you need it
- Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform
Ready to take the next step in your retail career? Apply today and start your journey with us.
Store Manager in Chichester employer: Cotswold Outdoor Group
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Chichester
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on a Store Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its brands. Familiarise yourself with their products and values, especially around customer service and sustainability. This will help you show that you're not just another candidate, but someone who truly aligns with their mission.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or improved customer satisfaction. Be ready to share these stories during interviews to demonstrate your fit for the Store Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits we offer right there, making it easier for you to take the next step in your retail career.
We think you need these skills to ace Store Manager in Chichester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your retail experience, especially in leading teams and delivering excellent customer service.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about retail and how you can contribute to our mission. Share specific examples of how you've motivated teams or improved customer experiences in the past.
Showcase Your Knowledge of Our Brands: Demonstrate your understanding of the brands we carry and how they align with your personal interests. This shows us you’re not just looking for any job, but you genuinely want to be part of our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you have all the latest information about the role and our company.
How to prepare for a job interview at Cotswold Outdoor Group
✨Know the Brands Inside Out
Familiarise yourself with the brands the store represents, like Cotswold Outdoor and The North Face. Understand their values, product ranges, and what makes them stand out in the market. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or improved customer service. Be ready to discuss your approach to mentoring and developing team members, as this is crucial for a Store Manager.
✨Demonstrate a Customer-First Mindset
Be prepared to talk about how you prioritise customer experience. Share specific instances where you went above and beyond to help customers find the right products. This will highlight your alignment with the company's mission of delivering exceptional service.
✨Understand Retail Metrics
Brush up on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've used metrics to drive store performance in previous roles. Showing that you can analyse data and make informed decisions will impress the interviewers.