At a Glance
- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join a passionate outdoor brand committed to adventure and sustainability.
- Benefits: Earn £12.97 per hour, enjoy up to 60% discount, and access wellbeing support.
- Why this job: Make a real impact in a fast-paced environment while enjoying the great outdoors.
- Qualifications: Experience in retail supervision and strong problem-solving skills required.
- Other info: Diverse and inclusive workplace with clear progression pathways and ongoing training.
The predicted salary is between 11 - 15 £ per hour.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We are looking for a Retail Supervisor to:
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy 40–60% discount on top outdoor brands
- Work 24 hours per week on a rotating schedule including weekends
About Us
We believe life's better outdoors — whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. That’s where you come in.
As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away.
What You'll Be Doing
You'll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you'll:
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
We’re Looking For Someone Who
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands-on in a busy, customer-focused environment
What You'll Get From Us
We know that strong supervisors make a big difference, that’s why we’re serious about supporting you with rewards that reflect your role, ambition and wellbeing:
- £12.97 per hour (£10.88 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training — from leadership skills to expert product knowledge
- 40–60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership – savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands-on experience in a fast-paced, values-driven environment
Everyone's welcome
We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.
We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.
This advert may close early if we receive a high number of applications, so don’t wait too long to apply.
Retail Supervisor in Cambridge employer: Cotswold Outdoor Group
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Cambridge
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you connect with the team and show that you're genuinely interested in being part of their outdoor-loving family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem under pressure. Be ready to share these experiences during your interview to demonstrate how you can bring energy and organisation to the role.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! If you have questions about the role or the team, drop them a message. It shows initiative and helps you stand out as someone who’s eager to engage.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to take on the challenge of being a Retail Supervisor.
We think you need these skills to ace Retail Supervisor in Cambridge
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get a sense of who you are, so don’t be afraid to show your passion for the outdoors and your experience in retail.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience as a Retail Supervisor. Mention specific examples of how you've led teams or delivered excellent customer service in fast-paced environments.
Show Your Leadership Skills: Since this role is all about guiding and supporting a team, share instances where you've successfully mentored others or taken charge during busy times. We love seeing how you lead by example!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t wait too long, though – we might close applications early if we get a lot of interest!
How to prepare for a job interview at Cotswold Outdoor Group
✨Know the Brand Inside Out
Before your interview, make sure you research the company and its values. Understand their commitment to outdoor activities and how they support their team. This will help you connect your experience with their mission and show that you're genuinely interested in being part of their community.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully guided a team or handled a challenging situation. Highlight your ability to motivate others and maintain a positive atmosphere, especially in busy environments.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you deliver exceptional customer service. Think of specific instances where you went above and beyond for a customer or resolved a difficult issue. This will illustrate your hands-on approach and commitment to ensuring every customer has a great experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.