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For Companies At a Glance
- Tasks: Help customers find the right outdoor gear and provide expert advice.
- Company: Join a passionate team at Cotswold Outdoor Group, dedicated to outdoor adventures.
- Benefits: Enjoy 40-60% discount on outdoor brands and up to £750 yearly bonus.
- Why this job: Be part of a fun, active environment while learning valuable skills.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Flexible hours with opportunities for growth and development.
The predicted salary is between 10 - 15 £ per hour.
Looking for a retail role where you can help people, learn new skills, and be part of a team that loves the outdoors?
We’re hiring Sales Assistants to:
- Give friendly advice to customers
- Get full training on specialist services like boot fitting and gait analysis
- Enjoy 40 – 60% discount on top outdoor brands
- Work 16 hours per week in a fun, active environment with a like-minded team
About Us
We believe life’s better when it’s lived outdoors. Whether it’s hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again. But getting out there starts with having the right kit – and that’s where you come in. We’re looking for a Sales Assistant – known in our team as a Customer Advisor – to help support all kinds of adventure. From experienced hikers to weekend walkers, you’ll give friendly, helpful advice and make sure they find the gear that suits them.
We’re part of the Cotswold Outdoor Group, which also includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, expert advice, and a real commitment to protecting the planet. Whether it’s your first job or your next step, we’ve got great opportunities to learn, grow, and be part of something bigger.
What You’ll Be Doing
- Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear
- Take pride in the store’s appearance and work with your team to create a welcoming and inspiring environment for every customer
- Build trusted product knowledge through expert training and hands-on experience, so you can offer reliable advice
- Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting – we’ll give you all the training you need to support every customer’s journey
- Help the store run smoothly by keeping shelves tidy, products easy to see, and the stockroom neat and organised
- Be part of a flexible team, with weekend shifts included so we can help customers when they need us the most
- Take advantage of regular learning and development opportunities – whether you’re starting out or aiming to progress, we’re here to help you grow.
We’re Looking For Someone Who...
- Enjoys helping people and providing great customer service
- Communicates well and can talk to different kinds of people
- Is organised and can handle more than one task at a time
- Is eager to learn about the outdoors and the products we sell
What You’ll Get From Us
- Starting salary of £12.46 per hour (£10.45 per hour if you’re under 21)
- Support for your wellbeing with free, confidential help available any time through our Employee Assistance Programme
- Ongoing training and learning including expert sessions from top outdoor brands and our in-house development team to help you grow your skills and confidence
- 40 – 60% discount on our full range of outdoor clothing and gear
- Up to 33 days holiday (depending on your role and hours) with the option to buy more
- Yearly bonus of up to £750 (based on how many hours you work)
- Discounts on everyday essentials like shopping, dining, fitness and entertainment through our perks platform
Everyone’s welcome
We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.
We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.
This advert may close early if we receive a high number of applications, so don’t wait too long to apply.
Sales Assistant (Customer Advisor) in Beverley employer: Cotswold Outdoor Group
Contact Detail:
Cotswold Outdoor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Customer Advisor) in Beverley
✨Tip Number 1
Get to know the company and its products before your interview. Familiarise yourself with their outdoor gear and services like gait analysis and boot fitting. This way, you can show off your passion for the outdoors and how you can help customers find the right gear.
✨Tip Number 2
Practice your customer service skills! Think about how you would approach different types of customers and what advice you’d give them. Role-playing with a friend can help you feel more confident when it comes to delivering that standout shopping experience.
✨Tip Number 3
Be ready to share your own outdoor experiences during the interview. Whether it's hiking, camping, or just enjoying nature, your personal stories can make you relatable and show your genuine interest in the role. Plus, it helps us see how you connect with our customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are excited about joining our team and helping others enjoy the great outdoors.
We think you need these skills to ace Sales Assistant (Customer Advisor) in Beverley
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get a sense of who you are, so don’t be afraid to share your passion for the outdoors and how it connects to your life.
Tailor Your Application: Make sure to customise your application to reflect the role of a Sales Assistant. Highlight any relevant experience or skills that show you can provide great customer service and work well in a team.
Show Your Enthusiasm: We love candidates who are eager to learn and grow! Mention any outdoor activities you enjoy or products you’re passionate about, as this will show us you’re genuinely interested in the role.
Keep It Organised: A tidy application is a happy application! Make sure your writing is clear and well-structured. This not only makes it easier for us to read but also shows your organisational skills.
How to prepare for a job interview at Cotswold Outdoor Group
✨Know Your Gear
Before the interview, brush up on your knowledge of outdoor gear and equipment. Familiarise yourself with popular brands and their products, especially those that the company sells. This will not only show your enthusiasm for the role but also help you answer questions about how you can assist customers in finding the right gear.
✨Show Your Passion for the Outdoors
Make sure to convey your love for the outdoors during the interview. Share personal experiences related to hiking, camping, or any outdoor activities you enjoy. This will demonstrate that you genuinely connect with the company's mission and values, making you a more appealing candidate.
✨Practice Customer Scenarios
Prepare for potential customer service scenarios that may come up during the interview. Think about how you would handle different types of customers and their needs. Practising these situations will help you articulate your problem-solving skills and showcase your ability to provide excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, training opportunities, or the company’s approach to customer service. This shows your interest in the role and helps you determine if it’s the right fit for you. Plus, it leaves a positive impression on the interviewer!
