At a Glance
- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join a passionate outdoor brand committed to adventure and sustainability.
- Benefits: Enjoy 40–60% discount, performance bonuses, and up to 33 days holiday.
- Why this job: Make a real impact in a fast-paced environment while enjoying the outdoors.
- Qualifications: Experience in retail supervision and strong leadership skills required.
- Other info: Diverse and inclusive workplace with clear progression pathways.
The predicted salary is between 10 - 16 £ per hour.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We are looking for a Retail Supervisor to:
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy 40–60% discount on top outdoor brands
- Work 24 hours per week on a rotating schedule including weekends
About us: We believe life's better outdoors — whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. That is where you come in. As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away.
What you'll be doing: You'll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you'll:
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
We are looking for someone who:
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands-on in a busy, customer-focused environment
What you'll get from us: We know that strong supervisors make a big difference, that's why we are serious about supporting you with rewards that reflect your role, ambition and wellbeing:
- £12.97 per hour (£10.88 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training — from leadership skills to expert product knowledge
- 40–60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership – savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands-on experience in a fast-paced, values-driven environment
Everyone's welcome: We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We are looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don't wait too long to apply.
Retail Supervisor in Salford employer: Cotswold Outdoor Group Ltd
Contact Detail:
Cotswold Outdoor Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Salford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their outdoor-loving family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or solved a problem under pressure. Being able to share these stories will demonstrate your capability as a Retail Supervisor.
✨Tip Number 3
When you get the chance, ask questions during the interview. This shows you're engaged and eager to learn more about the role and the team. Plus, it gives you insight into what it's really like to work there!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Supervisor in Salford
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about the outdoors.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience as a Retail Supervisor. Mention specific skills that align with the job description, like leading a team or delivering excellent customer service.
Show Your Enthusiasm: We love candidates who are excited about the role! Make sure to express your enthusiasm for working in a fast-paced environment and how you can contribute to our team’s success.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cotswold Outdoor Group Ltd
✨Know the Brand
Before your interview, take some time to research the company and its values. Understand their commitment to outdoor activities and how they support their team. This will help you connect your own experiences with what they stand for.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your ability to motivate others and keep the store running smoothly under pressure.
✨Prepare for Customer Scenarios
Expect questions about customer service situations. Think of specific instances where you provided excellent service or handled difficult customers. This will demonstrate your hands-on experience and problem-solving skills in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.