At a Glance
- Tasks: Optimise online product visibility and enhance customer journeys using data insights.
- Company: Join Cotswold Outdoor Group, where adventure meets innovation in a sustainable office.
- Benefits: Competitive salary, hybrid work, generous holiday, and staff discounts on outdoor gear.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a team that inspires outdoor adventures and drives sales through creativity.
- Qualifications: Experience in Ecommerce or retail data analysis with strong analytical skills.
This is a hybrid role with a minimum of three days in the office per week. At Cotswold Outdoor Group, the outdoors isn't just where we work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for an Ecommerce Merchandiser to join us on that journey. This role is about more than just day-to-day responsibilities; it's about shaping how we inspire our customers, support our stores, and grow our community of adventurers.
We've officially made the move to our new office in the heart of Swindon. Our brand-new sustainable office at 1 Newbridge Square puts us right next to the train station and the new bus boulevard, making it easier than ever to connect. This move marks an exciting new chapter in our journey, and our new space has been designed with the future in mind – supporting collaboration, wellbeing, and our commitment to working more sustainably.
About us: We believe life's better when it's lived outdoors. From hiking and wild swimming to simply stepping away from the screen, nature helps us feel alive. At our head office, every role helps make those adventures possible. Whether it's shaping our systems, supporting our teams or driving key initiatives, you'll play a vital part in helping people get outside and explore more. We're part of the Cotswold Outdoor Group, including Runners Need and Snow Rock, offering trusted brands, expert advice, and a commitment to protecting the planet. Whether it's your first step or your next move, you'll find opportunities to learn, grow, and be part of something bigger.
What you'll be doing: You'll use data, trading insight and customer behaviour trends to optimise product visibility and enhance the online customer journey across our websites. Working closely with Ecommerce, Buying, Merchandising and Marketing teams, you'll ensure products are easy to find, accurately presented and aligned with trading priorities, helping to drive sales, improve performance and deliver an exceptional customer experience. Manage online product placement, ensuring products are accurately categorised, attributed and visible across relevant pages and filters. Optimise site navigation, category structures and search functionality to help customers quickly find the products they need. Monitor stock levels and work with Merchandising teams to proactively manage overstock and understock risks online. Collaborate with Buying, Merchandising and Marketing teams to align product presentation with business priorities and campaign activity. Maintain and enhance product data, categories and search settings to support effective merchandising and a seamless customer journey. Analyse website performance and customer behaviour, using insights to drive improvements in key Ecommerce KPIs. Implement trading actions and react quickly to emerging opportunities to maximise sales and conversion. Continuously identify, test and deliver website enhancements that improve the customer experience and overall commercial performance.
We're looking for someone who:
- Has experience in online merchandising, Ecommerce or retail data analysis, with a strong understanding of how customers shop online.
- Understands how navigation, search, filtering and product merchandising influence the customer journey and purchasing decisions.
- Is highly analytical and confident using data and insights to identify opportunities and drive performance improvements.
- Has strong Excel skills and experience using web analytics tools, such as Google Analytics.
- Can manage multiple priorities, work to tight deadlines and deliver high-quality results in a fast-paced environment.
- Demonstrates excellent attention to detail, ensuring products, categories and website content are accurate and optimised.
- Has strong commercial awareness and can confidently prioritise activities that will deliver the greatest business impact.
- Builds effective relationships with stakeholders across Ecommerce, Buying, Merchandising and Marketing teams.
- Is proactive, self-motivated and always looking for ways to improve processes, performance and the customer experience.
- Has a genuine interest in Ecommerce, retail and, ideally, the outdoor or sports industry.
What you'll get from us: Joining our team means more than just getting paid a salary; it's about being part of a workplace that values you, your growth and your wellbeing. You'll enjoy:
- Starting salary of £33,000- £37,000 with a yearly bonus of up to £3,825.
- Hybrid working options to support your work-life balance.
- Holiday Buying Scheme - contract dependant.
- Electric Vehicle Salary Sacrifice scheme - dependent on meeting eligibility.
- Volunteer day with a charity of your choice.
- 33 days holiday allowing you to recharge and explore the outdoors.
- Staff discounts of 40-60% across our full range of outdoor brands.
- Savings on everyday essentials including groceries, travel, fitness, and entertainment through our perks hub.
Everyone's welcome: We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don't wait too long to apply.
Ecommerce Merchandiser in New Town employer: Cotswold Outdoor Group Ltd
Join a vibrant team that shares your passion for the outdoors, where flexibility is key and your well-being is prioritised. With comprehensive training opportunities, generous discounts on top outdoor brands, and a supportive work culture, you'll thrive in an environment that values your growth and encourages you to help others enjoy nature. Whether you're looking for part-time work or a stepping stone in your career, this role offers meaningful engagement with customers and the chance to develop your skills in a dynamic setting.
Contact Details:
Cotswold Outdoor Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Merchandiser in New Town
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Cotswold Outdoor Group Ltd are looking for when hiring for a Ecommerce Merchandiser.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Cotswold Outdoor Group Ltd for the Ecommerce Merchandiser, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Cotswold Outdoor Group Ltd as a Ecommerce Merchandiser, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Cotswold Outdoor Group Ltd’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Merchandiser.
We think you need these skills to ace Ecommerce Merchandiser in New Town
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Cotswold Outdoor Group Ltd, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Cotswold Outdoor Group Ltd's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Cotswold Outdoor Group Ltd. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Cotswold Outdoor Group Ltd
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Cotswold Outdoor Group Ltd uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Cotswold Outdoor Group Ltd. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
