At a Glance
- Tasks: Lead a passionate team and ensure customers have an amazing shopping experience.
- Company: Join a leading outdoor retailer committed to adventure and sustainability.
- Benefits: Enjoy 40-60% discount on outdoor gear, private medical insurance, and 33 days holiday.
- Why this job: Make a real impact in a hands-on role while enjoying the great outdoors.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 32000 - 32000 £ per year.
Are you an experienced retail manager looking for your next challenge? We are hiring a Store Manager to:
- Lead and support a team to do their best
- Help the store reach its goals while giving great customer service
- Enjoy 40 - 60% discount on top outdoor brands
- Work 40 hours per week in a hands-on role where your leadership makes a real difference
About us: We believe life's better when it's spent outdoors. Whether it's hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again. But to enjoy the outdoors, people need the right kit and advice from a team of people who care. As a Store Manager, you'll lead that team. You'll make sure the store is a friendly place where customers get great advice and the equipment they need for their adventures. We're part of the Cotswold Outdoor Group, which also includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, expert advice and a real commitment to protecting the planet.
What you'll be doing: You'll run the store, lead the team and make sure every customer has a great experience. Each week you'll:
- Develop your team to deliver exceptional service and exceed store targets
- Oversee daily store operations including deliveries, cash handling and compliance checks
- Maintain high visual standards to create an inspiring and easy-to-navigate customer journey
- Monitor your store's performance and take smart, timely actions to drive results
- Recruit, train and develop team members to set them up for success
- Collaborate with senior leaders and other teams to help shape the store's growth
We're looking for someone who:
- Has experience leading a retail team
- Feels confident handling daily retail operations and supporting others
- Stays focused under pressure and knows how to hit goals
- Builds strong connections and brings out the best in their team
- Enjoys being on the shop floor, leading by example and creating a great customer experience
What you'll get from us: We know that strong leadership makes all the difference. That's why we offer a full benefits package to support you in your role and beyond:
- Starting salary of £32000 - £32000 with a yearly bonus of up to £XX
- Ongoing training and development from hands-on product knowledge to leadership support and expert brand sessions
- Free, confidential wellbeing support
- 33 days holiday with the option to buy more
- Private medical insurance and critical illness cover
- 40-60% discount on our full range of outdoor brands
- Savings on everyday essentials including groceries, travel, fitness and entertainment through our perks hub
Everyone's welcome: We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don't wait too long to apply.
Store Manager in Liverpool employer: Cotswold Outdoor Group Ltd
Contact Detail:
Cotswold Outdoor Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Liverpool
✨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely excited about what they do.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve led a team to success or handled a tough situation. This will help you shine during the interview and show them you’re the right fit for leading their store.
✨Tip Number 3
Don’t forget to ask questions! Show your interest by asking about team dynamics, store goals, or how they support staff development. It’s a two-way street, and this will help you gauge if it’s the right place for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a community that values outdoor adventures just like you do!
We think you need these skills to ace Store Manager in Liverpool
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about leading a team in retail.
Tailor Your Application: Make sure to customise your application for the Store Manager role. Highlight your relevant experience in retail management and how you've successfully led teams in the past. This will show us that you’re the perfect fit for our store!
Showcase Your Leadership Skills: We’re looking for someone who can lead by example. In your application, give examples of how you've motivated your team and improved customer service. This will help us see how you can make a difference in our store.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us that you’re keen on joining our team and ready to take on this exciting challenge.
How to prepare for a job interview at Cotswold Outdoor Group Ltd
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's products and values. Research the outdoor brands they carry and think about how you can contribute to their mission of providing great customer service and expert advice.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved store performance. Highlight how you’ve developed team members and created a positive work environment, as this is key for the Store Manager role.
✨Demonstrate Customer-Centric Thinking
Think about how you would enhance the customer experience in the store. Be ready to discuss strategies for exceeding store targets while ensuring customers receive exceptional service. This will show that you understand the importance of customer satisfaction.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the store’s goals, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.