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- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join a passionate outdoor brand committed to adventure and sustainability.
- Benefits: Enjoy 40-60% discount, performance bonuses, and up to 33 days holiday.
- Why this job: Make a real impact in a fast-paced environment while enjoying great perks.
- Qualifications: Experience in retail supervision and strong leadership skills required.
- Other info: Diverse and inclusive workplace with clear progression pathways.
The predicted salary is between 11 - 16 £ per hour.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We are looking for a Retail Supervisor to:
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy 40–60% discount on top outdoor brands
- Work 24 hours per week on a rotating schedule including weekends
About us: We believe life's better outdoors — whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. That is where you come in. As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away.
What you'll be doing: You'll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you'll:
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
We are looking for someone who:
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands-on in a busy, customer-focused environment
What you'll get from us: We know that strong supervisors make a big difference, that's why we are serious about supporting you with rewards that reflect your role, ambition and wellbeing:
- £13.44 per hour (£11.27 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training — from leadership skills to expert product knowledge
- 40–60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership – savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands-on experience in a fast-paced, values-driven environment
Everyone's welcome: We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We are looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don't wait too long to apply.
Retail Supervisor in City of London employer: Cotswold Outdoor Group Ltd
Contact Detail:
Cotswold Outdoor Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in City of London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their outdoor-loving family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've successfully led a team or solved a problem under pressure. These examples will help you shine during the interview and demonstrate that you're the hands-on supervisor they need.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how they support their staff. This not only shows you're keen but also helps you figure out if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and ready to jump into the adventure with us!
We think you need these skills to ace Retail Supervisor in City of London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about the outdoors.
Tailor Your Application: Make sure to customise your application for the Retail Supervisor role. Highlight your supervisory experience and how you've led teams in fast-paced environments. Show us why you're the perfect fit!
Show Your Passion: We love people who are enthusiastic about the outdoors! Share any relevant experiences or hobbies that demonstrate your love for outdoor activities. It’ll help us see how you connect with our values.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cotswold Outdoor Group Ltd
✨Know the Brand
Before your interview, take some time to research the company and its values. Understand their commitment to outdoor activities and how they support their team. This will help you connect your own experiences with what they stand for.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your ability to motivate others and keep the store running smoothly under pressure.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond for a customer, as this will show your potential employer that you understand the importance of customer satisfaction.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview that reflect your interest in the role and the company. Inquire about team dynamics, training opportunities, or how they measure success in the supervisor role. This shows you're genuinely interested and engaged.
