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- Tasks: Lead a dynamic team and ensure customers have an amazing shopping experience.
- Company: Join a passionate outdoor retail team dedicated to adventure and sustainability.
- Benefits: Enjoy a competitive salary, generous discounts, and ongoing training opportunities.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Diverse and inclusive workplace where every voice matters.
The predicted salary is between 29000 - 30000 £ per year.
Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? We are looking for an Assistant Store Manager to help lead one of our busy stores.
In this role you will:
- Help with the day-to-day running of the store
- Encourage your team to give expert service
- Take charge when the Store Manager is away
- Work 40 hours per week
- Enjoy great benefits including staff discounts and regular development opportunities
About Us: We believe life is better when it’s spent outdoors. Whether it’s hiking, running or just enjoying fresh air, being outside helps us feel connected and refreshed. Behind every great adventure is the right gear, and behind that, a passionate team. As an Assistant Store Manager you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and the right equipment for their adventures. We’re part of the Cotswold Outdoor Group which includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, helpful advice and care about protecting the planet. Whether you’re moving up in your career or building your leadership skills, we’ll support you with training and chances to grow — so you can help create great experiences for customers and your team.
What you’ll be doing: Working in partnership with your Store Manager, you’ll support your team to give every customer a great experience. In this role you’ll:
- Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety
- Lead by example, motivating your team to deliver expert service and hit performance targets
- Help create an inclusive, welcoming environment where every customer feels valued
- Step up to lead the team in the Store Manager’s absence
- Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in
What we’re looking for: We’re looking for someone who’s confident leading a team, enjoys helping others and understands how a store runs behind the scenes. You’ll enjoy this role if you:
- Have experience as an Assistant Store Manager and know how to get the best from a team
- Take pride in delivering outstanding customer service and helping people find the right products
- Understand the key parts of store operations, from stock and safety to visual standards
- Value being part of a supportive team that works together to bring out the best in each other
What you’ll get from us: We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer:
- Starting salary of £29,000 - £30,000, plus a yearly bonus of up to £2,000
- 40-60% discount on top outdoor brands across our stores
- 33 days holiday with the option to buy more
- Ongoing training and development, including leadership support and expert sessions from leading brands
- Free, confidential wellbeing support whenever you need it
- Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform
Everyone’s welcome: We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don’t wait too long to apply.
Assistant Store Manager in City of London employer: Cotswold Outdoor Group Ltd
Contact Detail:
Cotswold Outdoor Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in City of London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show them that you're not just another candidate, but someone who genuinely aligns with their mission of helping customers enjoy the outdoors.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences as an Assistant Store Manager can help you lead the team and deliver outstanding customer service.
✨Tip Number 3
Show your passion for the outdoors! Whether it's hiking, running, or just enjoying nature, share your personal experiences. This will help you connect with the interviewers and demonstrate that you truly care about the products and services they offer.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show that you’re genuinely interested in the role.
We think you need these skills to ace Assistant Store Manager in City of London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about retail and helping customers.
Tailor Your Application: Make sure to customise your application for the Assistant Store Manager role. Highlight your relevant experience and skills that match what we’re looking for, like team leadership and customer service. This shows us you really get what the job is about!
Show Your Enthusiasm: We love seeing candidates who are excited about the outdoors and our brand! Mention any personal experiences with outdoor activities or how you connect with our mission. It helps us see how you’d fit into our team culture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cotswold Outdoor Group Ltd
✨Know the Store Inside Out
Before your interview, make sure you’re familiar with the store's layout, products, and services. This shows your genuine interest in the role and helps you answer questions about how you would enhance customer experience.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've successfully led a team in the past. Highlight your coaching techniques and how you motivate others to achieve performance targets, as this is crucial for the Assistant Store Manager role.
✨Emphasise Customer Service Excellence
Prepare to share stories that demonstrate your commitment to outstanding customer service. Think about times when you went above and beyond to help a customer or resolved a challenging situation effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
