At a Glance
- Tasks: Be the go-to person for customer inquiries and coordinate installation schedules.
- Company: Join a fast-growing renewable energy company on a mission for clean power.
- Benefits: Enjoy training, development opportunities, a pension scheme, and free parking.
- Other info: Gain broad experience while supporting a team dedicated to making a difference.
- Why this job: Kickstart your career in a dynamic sector focused on sustainability and innovation.
- Qualifications: Strong organisational skills and a passion for customer service are key.
The predicted salary is between 25000 - 30000 £ per year.
Cotswold Energy Group is an exciting, profitable company within a large growth sector supplying decarbonisation solutions to the domestic and commercial markets. The company was founded by three childhood friends with the ethos of providing straightforward, transparent solutions to help customers harness the benefits of renewable technologies. As we have grown, this ethos has stayed at the heart of how we operate, and we promote a culture of support and togetherness whilst striving to be the best in the category. We design and install renewable energy technologies, including ASHP, GSHP, WSHP and Solar PV, along with all associated building services. We work with both Public and Private Sector clients, and our projects range from domestic residences through to commercial buildings, leisure centres, and education facilities. We're a fast-growing renewable energy company on a mission to accelerate the UK's transition to clean, affordable power.
As we scale up our operations, we're looking for a proactive and organised Operations Coordinator to be the engine room of our day-to-day delivery. This is an exciting opportunity for someone looking to build a career in one of the most important and dynamic sectors of the modern economy. You'll work closely with our installations, customer, and compliance teams — gaining broad experience from your first day.
WHAT YOU'LL DO
- Serve as a first point of contact for customers — handling inbound enquiries via phone and email with care and professionalism
- Manage and track applications for government-funded schemes, ensuring all documentation is accurate and submitted on time
- Coordinate installation scheduling between customers, engineers, and suppliers — keeping all parties informed and timelines on track
- Maintain and update CRM system with current job status, notes, and documents
- Prepare, process, and file compliance paperwork in line with MCS, Ofgem, and funder requirements
- Liaise with local authorities, housing associations, and third‑party organisations as required for funded project eligibility and sign‑off
- Support the wider team with general administrative tasks, reporting, and project coordination as the business grows
- Flag issues or delays proactively and help develop solutions — we value people who take ownership
QUALIFICATIONS
- Strong organisational skills and attention to detail
- Confident communicator — written and verbal
- Comfortable managing multiple tasks and deadlines
- Experience in admin, customer service, or coordination (any sector welcome)
- Proficient with Microsoft Office
- A can‑do attitude and genuine interest in sustainability
NICE TO HAVE
- Familiarity with funded energy schemes (ECO4, BUS, etc.)
- Experience with CRM platforms (e.g. Salesforce)
- Knowledge of MCS or Ofgem compliance processes
- Prior experience in a fast‑paced, growing SME
Training & Development Company Pension (Stakeholder) Free Parking
Operations Admin in Stonehouse employer: Cotswold Energy Group
Cotswold Energy Group is an exceptional employer, offering a vibrant work culture that prioritises support and collaboration while driving the transition to renewable energy. Employees benefit from comprehensive training and development opportunities, a company pension scheme, and the chance to make a meaningful impact in a rapidly growing sector. Located in a dynamic environment, this role as Operations Admin provides a unique opportunity to engage with diverse projects and clients, fostering both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Admin in Stonehouse
✨Tip Number 1
Network like a pro! Reach out to people in the renewable energy sector, especially those connected to Cotswold Energy Group. Attend industry events or webinars and don’t be shy about introducing yourself – you never know who might have a lead on your dream job!
✨Tip Number 2
Be proactive! If you see a role that excites you, apply through our website and follow up with a friendly email. Show us you’re genuinely interested by asking insightful questions about the company and its projects.
✨Tip Number 3
Prepare for interviews by researching our company culture and values. We love candidates who align with our ethos of straightforward solutions and sustainability. Think about how your skills can contribute to our mission of accelerating the UK's transition to clean power.
✨Tip Number 4
Showcase your organisational skills! In your conversations, highlight examples of how you've managed multiple tasks or projects successfully. We’re looking for someone who can keep everything on track, so let us know how you can be the engine room of our operations!
We think you need these skills to ace Operations Admin in Stonehouse
Some tips for your application 🫡
Show Your Organisational Skills:As an Operations Admin, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills and attention to detail. Use examples from your past experiences to show how you’ve managed similar responsibilities.
Communicate Clearly:Since you'll be the first point of contact for customers, it's crucial to demonstrate your communication skills in your written application. Keep your language clear and professional, and don’t hesitate to showcase any customer service experience you have.
Tailor Your Application:Take a moment to tailor your application specifically for this role. Mention your interest in sustainability and how it aligns with Cotswold Energy Group's mission. This shows us that you’re genuinely interested in the position and the company.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Cotswold Energy Group
✨Know Your Stuff
Before the interview, make sure you understand Cotswold Energy Group's mission and the renewable technologies they work with. Familiarise yourself with terms like ASHP, GSHP, WSHP, and Solar PV. This will show your genuine interest in the role and the industry.
✨Show Off Your Organisational Skills
As an Operations Admin, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed deadlines or coordinated projects. Be ready to discuss how you keep things organised and on track.
✨Communicate Clearly
Since you'll be the first point of contact for customers, practice your communication skills. Think about how you would handle common customer inquiries and be prepared to demonstrate your professionalism and care during the interview.
✨Be Proactive
Cotswold Energy Group values ownership and problem-solving. Come prepared with examples of times when you've flagged issues or developed solutions in previous roles. This will highlight your proactive attitude and fit with their company culture.
