At a Glance
- Tasks: Connect with customers and guide them to their dream furnishings.
- Company: Join The Cotswold Company, a vibrant and customer-focused brand.
- Benefits: Enjoy up to 33 days holiday, great discounts, and health perks.
- Other info: Flexible hours with weekend availability and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Passion for design, strong communication skills, and retail experience preferred.
The predicted salary is between 12 - 15 € per hour.
Representing The Cotswold Company and performing a variety of customer service tasks, we are looking for a fabulous Showroom Sales Advisor, who can build relationships with customers and close sales. Working 12 hours per week you will be expected to be available for weekends and bank holidays on a rota basis. You will be responsible for connecting with our customers, using your natural ability to understand and interpret their individual preferences and needs and guiding them to the furnishings that they are going to enjoy and love for many years.
You will bring transferable retail customer service skills; it will be amazing if you have worked in the UK furniture and homewares market and will be engaging and highly passionate about our brand, products, and the services we provide. Our Sales Advisors bring energy, are self-motivated, have great communication skills and an interest in talking to our customers. You will possess a professional yet personable attitude and able to excel when working individually, towards set objectives and goals, as well as working well as part of our dynamic and ambitious team to meet collective showroom targets.
What will you be doing in more detail?
- Providing a friendly, helpful and personalised customer experience by being knowledgeable about products and interested in furnishings
- Driving profitable sales through strong product knowledge, effective selling techniques
- Delivering/exceeding all agreed targets and KPIs
- Spotting potential cross selling and upselling opportunities
- Ensuring the showroom is merchandised in accordance with the agreed layout plan and always presented to a high standard, including cleaning when necessary
- Implementing and ending sales promotions and displays within defined timeframes
- Maintaining the stockroom
Who are we looking for?
- Love talking to our customers, a genuine interest in people
- A genuine interest in furnishing and design
- Energetic and self-motivated
- A drive to smash targets with proven sales experience
- Exceptional customer service skills gained from being in a previous Customer Service role
- Effective verbal and written communication skills
- Manages challenging situations in a calm and appropriate manner
- Approachable
- Working with kindness and understanding of other people’s needs
Benefits
- Up to 33 days holiday per year (inc. Bank Holidays) - pro-rated for part-time colleagues
- Great discounts on our products
- Membership of help@hand discount platform
- Cash Plan
- Cycle to work scheme
- Access to Health
Showroom Sales Adviser employer: Cotswold Company
The Cotswold Company is an exceptional employer that values its employees by fostering a supportive and dynamic work culture, particularly for our Showroom Sales Advisers. With generous benefits such as up to 33 days of holiday, great product discounts, and opportunities for personal growth, we empower our team to excel in their roles while connecting with customers in a vibrant showroom environment. Join us in a role where your passion for furnishings and customer service can truly shine, all while being part of a dedicated team that celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Sales Adviser
✨Tip Number 1
Get to know the company and its products inside out! When you walk into that showroom, you want to be the go-to person for customers. Show your passion for furnishings and design, and let that shine through in your conversations.
✨Tip Number 2
Practice your communication skills! Whether it’s chatting with friends or role-playing with a mate, being able to connect with people is key. Remember, it’s all about building relationships and understanding what customers really want.
✨Tip Number 3
Be proactive in spotting sales opportunities! When you're in the showroom, keep an eye out for ways to upsell or cross-sell. If you can show customers how one product complements another, you’ll not only boost sales but also enhance their shopping experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining our team. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Showroom Sales Adviser
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for furniture and customer service shine through. We want to see that you genuinely care about helping customers find the perfect pieces for their homes!
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail or customer service. If you've worked in the UK furniture market before, shout about it! We love seeing how your background aligns with what we do.
Be Personable:Your written application should reflect your friendly and approachable nature. Use a conversational tone and don’t be afraid to show a bit of your personality – we’re looking for someone who can connect with our customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cotswold Company
✨Know Your Products
Before the interview, make sure you familiarise yourself with The Cotswold Company's product range. Being able to discuss specific items and their features will show your genuine interest in furnishings and design, which is key for a Showroom Sales Adviser.
✨Show Off Your People Skills
Prepare examples of how you've successfully interacted with customers in previous roles. Highlight your ability to build relationships and understand customer needs, as this is crucial for driving sales and providing exceptional service.
✨Demonstrate Your Sales Savvy
Think of times when you've exceeded sales targets or identified upselling opportunities. Be ready to share these experiences during the interview to showcase your drive and effectiveness in a sales environment.
✨Be Energetic and Engaging
Your attitude matters! Practice conveying enthusiasm and energy in your responses. Remember, the role requires a self-motivated individual who can connect with customers, so let your passion for the brand shine through.
