At a Glance
- Tasks: Connect with customers and guide them to their perfect furnishings in our showroom.
- Company: Join a dynamic and ambitious furniture company with over 25 years of experience.
- Benefits: Enjoy up to 33 days holiday, great discounts, and a paid volunteering day each year.
- Other info: Inclusive workplace prioritising team wellbeing and personal growth.
- Why this job: Be part of a passionate team and make a real impact on customer experiences.
- Qualifications: Retail sales experience and a genuine interest in furnishings and design.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a Sales Advisor to work on a part-time basis, 10 hours per week, including weekends and bank holidays, on a rota-basis, in our fabulous Tunbridge Wells Showroom. You will be responsible for connecting with our customers, using your natural ability to understand and interpret their individual preferences and needs and guiding them to the furnishings that they are going to enjoy and love for many years.
You will bring transferable retail customer service skills; it will be amazing if you have worked in the UK furniture and homewares market and will be engaging and highly passionate about our brand, products, and the services we provide. Our Sales Advisors bring energy, are self-motivated, have great communication skills and an interest in talking to our customers. You will possess a professional yet personable attitude and be able to excel when working individually, towards set objectives and goals, as well as working well as part of our dynamic and ambitious team to meet collective showroom targets. As this is a new Showroom, we are ideally looking for experienced retail sales advisors.
Main responsibilities:
- Providing a friendly, helpful and personalised customer experience by being knowledgeable about products and interested in furnishings
- Driving profitable sales through strong product knowledge, effective selling techniques
- Delivering/exceeding all agreed targets and KPIs
- Spotting potential cross selling and upselling opportunities
- Ensuring the showroom is merchandised in accordance with the agreed layout plan and always presented to a high standard, including cleaning when necessary
- Implementing and ending sales promotions and displays within defined timeframes
- Maintaining the stockroom
Qualifications, Skills and Experience:
- Love talking to our customers, a genuine interest in people
- A genuine interest in furnishing and design
- Energetic and self-motivated
- A drive to smash targets with proven sales experience
- Exceptional customer service skills gained from being in a previous Customer Service role
- Effective verbal and written communication skills
- Manages challenging situations in a calm and appropriate manner
- Approachable
- Working with kindness and understanding of other people’s needs
Benefits:
- Up to 33 days holiday per year (inc. Bank Holidays) – pro-rated for part-time colleagues
- Great discounts on our products
- Membership of perkbox discount platform
- Cash Plan
- Cycle to work scheme
- Paid volunteering day each year
- Access to Health & Wellbeing guidance and support
- Day off for your birthday
We genuinely care about our teams and continually strive to create an inclusive and diverse workplace where we celebrate our differences, and our people can truly be themselves and feel like they belong. Our team’s wellbeing is our priority, and we pledge to live by our value of ‘Constantly Caring’ by looking after each other, being approachable and attentive to each other’s needs and providing a space where everyone feels safe to ask for help and support and receives kindness and understanding in return. Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships.
Sales Advisor (Part Time) employer: Cotswold Company
The Cotswold Company is an exceptional employer, offering a vibrant work culture in the heart of Tunbridge Wells, where our Sales Advisors thrive on connecting with customers and sharing their passion for furnishings. With generous benefits including up to 33 days holiday, great product discounts, and a commitment to employee wellbeing, we foster an inclusive environment that prioritises personal growth and teamwork. Join us in a dynamic and ambitious setting where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor (Part Time)
✨Tip Number 1
Get to know the company inside out! Before your interview, spend some time browsing their website and social media. This will help you understand their products and values, so you can show off your passion for the brand during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can connect with customers, just like they want from a Sales Advisor.
✨Tip Number 3
Dress to impress! Make sure you look the part when you go for your interview. A smart, professional appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor (Part Time)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for furniture and customer service shine through. We want to see that you genuinely care about helping customers find the perfect pieces for their homes.
Tailor Your Experience:Make sure to highlight any relevant retail or customer service experience you have. If you've worked in the UK furniture market before, shout about it! We love seeing how your background aligns with what we do.
Be Personable:Your written application should reflect your friendly and approachable nature. Use a conversational tone and don’t be afraid to show a bit of your personality – we’re looking for someone who can connect with our customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our new showroom!
How to prepare for a job interview at Cotswold Company
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Familiarise yourself with the types of furnishings and homewares the company offers. This will not only show your genuine interest but also help you answer questions confidently.
✨Show Your Passion
During the interview, let your enthusiasm for customer service and furnishings shine through. Share personal experiences where you've gone above and beyond for customers, as this aligns perfectly with what they’re looking for in a Sales Advisor.
✨Practice Your Communication Skills
Since great communication is key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member, focusing on how you would engage with customers and handle challenging situations.
✨Be Ready to Discuss Targets
Prepare to talk about your previous sales experiences and how you’ve met or exceeded targets. Think of specific examples that demonstrate your ability to drive sales and spot upselling opportunities, as this will be crucial for the role.
