At a Glance
- Tasks: Connect with customers and guide them to their perfect furnishings.
- Company: Join a dynamic and ambitious furniture brand with over 25 years of experience.
- Benefits: Enjoy up to 33 days holiday, great discounts, and a paid volunteering day.
- Other info: Work in a supportive environment that values inclusivity and team wellbeing.
- Why this job: Be part of a passionate team and make a real impact on customer experiences.
- Qualifications: Retail sales experience and a genuine interest in furnishings and design.
The predicted salary is between 12 - 15 £ per hour.
We are looking for a Sales Advisor to work on a part-time basis, 10 hours per week, including weekends and bank holidays, on a rota-basis, in our fabulous Tunbridge Wells Showroom. You will be responsible for connecting with our customers, using your natural ability to understand and interpret their individual preferences and needs and guiding them to the furnishings that they are going to enjoy and love for many years.
You will bring transferable retail customer service skills; it will be amazing if you have worked in the UK furniture and homewares market and will be engaging and highly passionate about our brand, products, and the services we provide. Our Sales Advisors bring energy, are self-motivated, have great communication skills and an interest in talking to our customers. You will possess a professional yet personable attitude and be able to excel when working individually, towards set objectives and goals, as well as working well as part of our dynamic and ambitious team to meet collective showroom targets. As this is a new Showroom, we are ideally looking for experienced retail sales advisors.
Main responsibilities:
- Providing a friendly, helpful and personalised customer experience by being knowledgeable about products and interested in furnishings
- Driving profitable sales through strong product knowledge, effective selling techniques
- Delivering/exceeding all agreed targets and KPIs
- Spotting potential cross selling and upselling opportunities
- Ensuring the showroom is merchandised in accordance with the agreed layout plan and always presented to a high standard, including cleaning when necessary
- Implementing and ending sales promotions and displays within defined timeframes
- Maintaining the stockroom
Qualifications, Skills and Experience:
- Love talking to our customers, a genuine interest in people
- A genuine interest in furnishing and design
- Energetic and self-motivated
- A drive to smash targets with proven sales experience
- Exceptional customer service skills gained from being in a previous Customer Service role
- Effective verbal and written communication skills
- Manages challenging situations in a calm and appropriate manner
- Approachable
- Working with kindness and understanding of other people’s needs
Benefits:
- Up to 33 days holiday per year (inc. Bank Holidays) – pro-rated for part-time colleagues
- Great discounts on our products
- Membership of perkbox discount platform
- Cash Plan
- Cycle to work scheme
- Paid volunteering day each year
- Access to Health & Wellbeing guidance and support
- Day off for your birthday
- And lots more!
Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships.
Sales Advisor (Part Time) in Royal Tunbridge Wells employer: Cotswold Company
The Cotswold Company is an exceptional employer, offering a vibrant work culture in the heart of Tunbridge Wells. With a strong focus on employee wellbeing, we provide generous benefits such as up to 33 days holiday, discounts on products, and a supportive environment that fosters personal and professional growth. Join our dynamic team where your passion for customer service and furnishings can truly shine, and be part of a company that values inclusivity and celebrates individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor (Part Time) in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company inside out! Before your interview, spend some time browsing their website and social media. This will help you understand their products and values, so you can show off your passion for their brand during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can connect with customers, just like they want from a Sales Advisor.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you care about the role and are ready to represent the brand well in the showroom.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor (Part Time) in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for furnishings and customer service shine through in your application. We want to see that you genuinely care about helping customers find the perfect pieces for their homes.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re excited about this role and how you can contribute to our team. A personal touch goes a long way in making your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cotswold Company
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Familiarise yourself with the types of furnishings and homewares the company offers. This will not only help you answer questions confidently but also show your genuine interest in their products.
✨Show Your Passion
During the interview, let your enthusiasm for customer service and furnishings shine through. Share personal experiences where you've gone above and beyond for customers. This will demonstrate that you have the energy and motivation they’re looking for in a Sales Advisor.
✨Practice Your Communication Skills
Since great communication is key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member, focusing on how you would engage with customers and handle challenging situations calmly.
✨Be Team-Oriented
Highlight your ability to work well in a team during the interview. Share examples of how you've collaborated with colleagues to achieve targets or improve customer experiences. This will show that you can contribute positively to their dynamic team environment.
