The Cotswold Company is seeking an IT Service Desk Lead to own and continually improve the end‑user computing experience across our sites. You will lead a small team, mentor staff, and personally handle core end‑user computing tasks using Intune, Autopilot and related tools.
Key focus areas include incident/change management, service desk workflow optimization, and on‑site site deployments. Travel to warehouses/showrooms may be required, and you’ll report to the Head of IT Infrastructure.
#J-18808-LjbffrIT Service Desk Lead — EUC & Intune Champion in Norwich employer: Cotswold Company
The Cotswold Company is an exceptional employer, offering a unique opportunity to shape a new showroom in the heart of Knutsford. With a strong focus on employee growth, a collaborative work culture, and generous benefits including 25 days holiday, medical insurance, and a paid volunteering day, we prioritise the well-being and development of our team. Join us to be part of a company that values kindness, integrity, and a genuine passion for creating memorable customer experiences.
