At a Glance
- Tasks: Lead the showroom team, provide excellent customer service, and drive sales.
- Company: The Cotswold Company, a B-Corp certified furniture brand.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Other info: Join a growing company committed to sustainability and quality.
- Why this job: Make a real impact by helping customers find their perfect home pieces.
- Qualifications: Sales experience, strong product knowledge, and leadership skills.
The predicted salary is between 27633 - 27633 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Job reference TCC000942 Date posted 14/08/2026 Application closing date Blank Location Chelmsford Salary £27633 per annum Package competitive Contractual hours 38 Basis Full time Job category/type Retail Showrooms Attachments Blank
- Senior Sales Advisor
- The Cotswold Company — Chelmsford showroom
There's a particular pleasure in helping someone find the piece they'll keep for years. A dining table for the family. The armchair by the window. That's the work here.
We're looking for a Senior Sales Advisor to join our Chelmsford showroom — someone who leads from the floor, sells naturally, and helps a good team become a great one.
The role
You’ll be one of the senior faces of the showroom.
That means giving every customer a warm, knowledgeable welcome, and helping the wider team do the same.
As a keyholder, you’ll open up, keep the space safe and beautifully presented through the day, and lock up at close.
When the management team is away, you’ll steer the ship — reading the numbers honestly and keeping trade moving.
- A typical week
- Leading by example on the floor: strong product knowledge, natural selling, genuine service.
- Hitting and pushing past sales targets, and helping the team hit theirs.
- Keeping the showroom merchandised to plan and looking its best.
- Setting up displays and promotions, and looking after the stockroom so the right stock is always to hand.
- Handling refunds, returns and end-of-day cash and card — accurately, every time.
- Offering guidance and encouragement to the team, and keeping your own skills growing too.
- You’ll be right for this if you’re
- Approachable, calm under pressure, and kind in how you work with others.
- A natural leader who lifts the people around you.
- Self-motivated, positive, and happy to flex as the day demands.
- Experienced in a sales advisor role, confident with product knowledge, customer service and the basics of till and systems.
Supervisory experience is a lovely bonus, but not a must — if you’ve led by example, we’d like to hear from you.
Why The Cotswold Company
We design furniture and homeware made to last — every piece backed by our 15-year guarantee.
We’re proudly B-Corp certified, which means we hold ourselves to a higher standard for our people, our customers and the planet.
We’re growing, and there’s real room to grow with us.
#J-18808-Ljbffr
Senior Sales Advisor in Chelmsford employer: Cotswold Company
The Cotswold Company is an exceptional employer, offering a unique opportunity to shape a new showroom in the heart of Knutsford. With a strong focus on employee growth, a collaborative work culture, and generous benefits including 25 days holiday, medical insurance, and a paid volunteering day, we prioritise the well-being and development of our team. Join us to be part of a company that values kindness, integrity, and a genuine passion for creating memorable customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Advisor in Chelmsford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Cotswold Company, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Cotswold Company!
We think you need these skills to ace Senior Sales Advisor in Chelmsford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Cotswold Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Cotswold Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Cotswold Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Cotswold Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
