At a Glance
- Tasks: Lead a team to enhance end-user computing experiences using Intune and Autopilot.
- Company: Join The Cotswold Company, a leader in innovative IT solutions.
- Benefits: Competitive salary, mentoring opportunities, and potential travel perks.
- Other info: Dynamic role with opportunities for growth and travel.
- Why this job: Make a real difference in user experience while developing your leadership skills.
- Qualifications: Experience in IT service management and a passion for technology.
The predicted salary is between 33750 - 41250 £ per year.
The Cotswold Company is seeking an IT Service Desk Lead to own and continually improve the end‑user computing experience across our sites.
You will lead a small team, mentor staff, and personally handle core end‑user computing tasks using Intune, Autopilot and related tools.
Key focus areas include incident/change management, service desk workflow optimization, and on‑site site deployments.
Travel to warehouses/showrooms may be required, and you’ll report to the Head of IT Infrastructure.
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IT Service Desk Lead — EUC & Intune Champion in Norwich employer: Cotswold Company
At The Cotswold Company, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that values employee growth and development. As an IT Service Desk Lead, you'll not only lead a dedicated team but also have the opportunity to enhance your skills in a dynamic environment, all while contributing to a company that is committed to sustainability and quality. With our B-Corp certification and a focus on meaningful work, you can expect a fulfilling career where your contributions truly matter.
