At a Glance
- Tasks: Lead the team during busy services and ensure top-notch guest experiences.
- Company: Côte Brasserie, a brand undergoing an exciting transformation.
- Benefits: Competitive pay, opportunities for growth, and a vibrant work environment.
- Other info: Join a passionate team and help shape the future of a beloved brand.
- Why this job: Be part of a bold transformation and make a real impact on guest experiences.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 24750 - 30250 £ per year.
Côte Brasserie is in the middle of an exciting transformation, a moment where bold ideas shape the future.
Joining now means having real influence, moving fast, and helping rebuild a much-loved brand with fresh energy and big ambition.
As Duty Manager you will lead the floor during busy services, act as the senior decision-maker on shift, coach the front‑of‑house team, oversee guest flow and seating, uphold service standards and handle guest feedback with professionalism.
#J-18808-Ljbffr
Duty Manager — Lead Service & Guest Experience in Wokingham employer: CoTé Software & Solutions
CoTé Software & Solutions is an exceptional employer, offering a dynamic work environment in Kingston Upon Thames where you can thrive as a Duty Manager. With competitive hourly rates and a strong emphasis on employee growth, we foster a supportive team culture that values leadership and hands-on operations, ensuring that every team member can contribute to creating outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager — Lead Service & Guest Experience in Wokingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like CoTé Software & Solutions. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to CoTé Software & Solutions
Don't be shy about reaching out to CoTé Software & Solutions directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager — Lead Service & Guest Experience in Wokingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about CoTé Software & Solutions and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at CoTé Software & Solutions
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
