At a Glance
- Tasks: Lead the team during busy service, ensuring smooth operations and guest satisfaction.
- Company: Join Côte Brasserie, a brand in transformation with big ambitions.
- Benefits: Competitive pay, meals on shift, and discounts for family.
- Other info: Dynamic environment with opportunities for career growth.
- Why this job: Make a real impact in a beloved brand and grow your hospitality skills.
- Qualifications: Experience in high-volume restaurants and a passion for guest interaction.
The predicted salary is between 12 - 15 £ per hour.
Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much loved brand with fresh energy, sharper focus and big ambition. It's a rare chance to make a visible, lasting impact at a brand people already care about - and to be part of the team writing its next chapter.
We are looking for a Duty Manager to:
- Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
- Act as the senior decision maker on shift, handling any operational issues quickly and calmly.
- Support and coach the front of house team, offering guidance in real time and helping newer team members grow in confidence and skill.
- Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen.
- Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality.
- Maintain impeccable presentation of the dining room, bar, and service stations throughout the day.
A confident hospitality leader with experience in high volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter. A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table. A hands on operator who's not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed.
Competitive hourly rate and service charge. Opportunities for growth within a dynamic, adaptable brand. Meals on shift and discount on meals with family.
Duty Manager Support in Kent employer: Côte Brasserie
Côte Brasserie is an exceptional employer, offering a vibrant work culture where your contributions truly matter. As a Duty Manager in Royal Tunbridge Wells, you'll enjoy competitive pay, opportunities for personal and professional growth, and the chance to be part of a transformative journey within a beloved brand. With a focus on teamwork and genuine hospitality, you'll thrive in an environment that values your skills and encourages you to make a lasting impact.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager Support in Kent
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Côte Brasserie. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their exciting transformation.
✨Tip Number 2
Practice your hospitality skills! Since the role is all about leading the floor and ensuring guests feel welcomed, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your leadership style! As a Duty Manager, you'll need to support and coach your team. Think about how you can demonstrate your ability to lead and inspire others during the interview. Maybe even share a time when you helped someone grow in their role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s the best way to stay updated on any new opportunities within the brand!
We think you need these skills to ace Duty Manager Support in Kent
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, we’re all about genuine hospitality, so reflect that in your writing.
Tailor Your Experience:Make sure to highlight your relevant experience in high-volume restaurants or brasseries. We’re looking for someone who can lead with confidence, so share specific examples of how you've handled busy services or coached team members in the past.
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if it helps, and make sure to address the key responsibilities mentioned in the job description. We want to see how you can contribute to our exciting transformation!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows you’re keen to join our team at Côte Brasserie!
How to prepare for a job interview at Côte Brasserie
✨Know the Brand Inside Out
Before your interview, take some time to research Côte Brasserie and its transformation journey. Understand their values, menu offerings, and what makes them unique. This knowledge will help you demonstrate your genuine interest in the brand and how you can contribute to its exciting future.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the team confidently. Prepare examples from your past experiences where you've successfully managed a busy service, resolved conflicts, or coached team members. Highlighting these moments will show that you're ready to take charge and support the front of house team effectively.
✨Demonstrate Your Guest Interaction Skills
Côte Brasserie values warm hospitality, so be ready to discuss how you create memorable experiences for guests. Think of specific instances where you've gone above and beyond to ensure customer satisfaction. This will illustrate your natural hosting abilities and your understanding of great service.
✨Be Ready to Roll Up Your Sleeves
The role requires a hands-on approach, so be prepared to talk about your willingness to jump in wherever needed. Whether it's running food, helping at the bar, or managing guest flow, showing that you're adaptable and ready to support your team will resonate well with the interviewers.
