At a Glance
- Tasks: Lead the team during busy services and ensure guests feel welcomed.
- Company: Côte Brasserie, a brand in transformation with big ambitions.
- Benefits: Competitive pay, meals on shift, discounts, and early access to earnings.
- Other info: Join a supportive team culture where your ideas matter.
- Why this job: Make a real impact in a beloved brand and grow your hospitality skills.
- Qualifications: Experience in high-volume restaurants and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much loved brand with fresh energy, sharper focus and big ambition. It's a rare chance to make a visible, lasting impact at a brand people already care about - and to be part of the team writing its next chapter.
We are looking for a Duty Manager to:
- Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
- Act as the senior decision maker on shift, handling any operational issues quickly and calmly.
- Support and coach the front of house team, offering guidance in real time and helping newer team members grow in confidence and skill.
- Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen.
- Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality.
- Handle guest feedback with professionalism, turning challenges into opportunities to impress.
- Maintain impeccable presentation of the dining room, bar, and service stations throughout the day.
You will be:
- A confident hospitality leader with experience in high volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter.
- A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table.
- A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing.
- A hands on operator who's not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed.
- A problem solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs.
What we offer:
- Competitive hourly rate and service charge.
- Opportunities for growth within a dynamic, adaptable brand.
- Meals on shift and discount on meals with family.
- Access your earning early through our partnership with Stream.
- A supportive team culture where your ideas and initiative are valued.
Duty Manager - Royal Tunbridge Wells in Kent employer: Côte Brasserie
Côte Brasserie is an exceptional employer, offering a vibrant work culture where your contributions truly matter. As a Duty Manager in Royal Tunbridge Wells, you'll enjoy competitive pay, opportunities for career advancement, and a supportive team environment that values your ideas and initiative. With meals provided during shifts and discounts for family, this role not only promises a rewarding career but also a chance to be part of a brand undergoing an exciting transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Royal Tunbridge Wells in Kent
✨Tip Number 1
Get to know the company! Research Côte Brasserie and understand their values and vision. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their exciting transformation.
✨Tip Number 2
Practice your hospitality skills! Since the role is all about guest interaction, think of scenarios where you can demonstrate your ability to handle busy services and maintain a warm atmosphere. Role-playing with friends can be a fun way to prepare!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position. Plus, it shows you're proactive and serious about joining the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the team from the get-go. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Duty Manager - Royal Tunbridge Wells in Kent
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, we’re all about genuine hospitality, so reflect that in your writing.
Tailor Your Application:Make sure to tailor your application specifically for the Duty Manager role at Côte Brasserie. Highlight your relevant experience in high-volume restaurants and how you’ve successfully led teams in the past. We love seeing how your skills align with our needs!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Côte Brasserie!
How to prepare for a job interview at Côte Brasserie
✨Know the Brand Inside Out
Before your interview, take some time to research Côte Brasserie and its transformation journey. Understand their values, menu offerings, and what makes them unique. This knowledge will help you demonstrate your genuine interest in the brand and how you can contribute to its exciting future.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead with confidence. Prepare examples from your past experiences where you've successfully managed a team during busy service times. Highlight how you supported your colleagues and ensured a smooth operation, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific situations where you've faced challenges in a high-pressure environment. Share how you approached these issues calmly and effectively, turning potential problems into opportunities for great guest experiences. This will show that you have the judgement and quick thinking needed for the role.
✨Emphasise Guest Interaction
Côte Brasserie values genuine hospitality, so be prepared to talk about your approach to guest interactions. Share stories that highlight your ability to create a warm atmosphere and how you handle feedback professionally. This will illustrate your commitment to championing service standards and ensuring every guest feels valued.
