At a Glance
- Tasks: Lead the team during busy services and ensure guests feel welcomed.
- Company: Côte Brasserie, a brand in exciting transformation with big ambitions.
- Benefits: Competitive hourly rate, service charge, meals on shift, and family discounts.
- Other info: Dynamic environment with opportunities for career growth.
- Why this job: Make a real impact in a beloved brand and grow your hospitality skills.
- Qualifications: Experience in high-volume restaurants and a passion for guest interaction.
The predicted salary is between 12 - 15 £ per hour.
Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much loved brand with fresh energy, sharper focus and big ambition. It's a rare chance to make a visible, lasting impact at a brand people already care about - and to be part of the team writing its next chapter.
We are looking for a Duty Manager to:
- Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
- Act as the senior decision maker on shift, handling any operational issues quickly and calmly.
- Support and coach the front of house team, offering guidance in real time and helping newer team members grow in confidence and skill.
- Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen.
- Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality.
- Maintain impeccable presentation of the dining room, bar, and service stations throughout the day.
A confident hospitality leader with experience in high volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter. A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table. A hands on operator who's not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed.
Competitive hourly rate and service charge. Opportunities for growth within a dynamic, adaptable brand. Meals on shift and discount on meals with family.
Duty Manager Required in Kent employer: Côte Brasserie
Côte Brasserie is an exceptional employer, offering a vibrant work culture where your contributions truly matter. As a Duty Manager in Royal Tunbridge Wells, you will enjoy competitive pay, opportunities for personal and professional growth, and the chance to be part of a transformative journey within a beloved brand. With a focus on teamwork and genuine hospitality, you'll thrive in an environment that values your skills and encourages you to make a lasting impact.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager Required in Kent
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Côte Brasserie. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their exciting transformation.
✨Tip Number 2
Practice your hospitality skills! Since the role is all about leading the floor and ensuring guests feel welcomed, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview!
✨Tip Number 3
Be ready to showcase your leadership style! As a Duty Manager, you'll need to support and coach your team. Prepare to discuss how you handle operational issues and how you motivate others, as this will demonstrate your capability to lead effectively.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you hit that apply button on StudySmarter. It’s the best way for us to get to know you and your passion for joining the Côte Brasserie team.
We think you need these skills to ace Duty Manager Required in Kent
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, we’re looking for someone who can bring genuine hospitality to our team.
Tailor Your Experience:Make sure to highlight your relevant experience in high-volume restaurants or brasseries. We love seeing how your past roles have prepared you for this position, so connect the dots for us. Specific examples of how you've led teams or handled busy services will really make your application stand out!
Be Clear and Concise:While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure we can easily see why you’d be a great fit for the Duty Manager role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Côte Brasserie!
How to prepare for a job interview at Côte Brasserie
✨Know the Brand Inside Out
Before your interview, take some time to research Côte Brasserie and its transformation journey. Understand their values, menu offerings, and what makes them unique. This knowledge will help you demonstrate your genuine interest in the brand and how you can contribute to its exciting future.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the team confidently. Prepare examples from your past experiences where you've successfully managed a busy service or resolved operational issues. Highlight your ability to coach and support team members, as this is crucial for the role.
✨Demonstrate Your Guest Interaction Skills
Côte Brasserie values warm hospitality, so be ready to discuss how you create memorable experiences for guests. Share specific instances where you've gone above and beyond to ensure customer satisfaction, and emphasise your natural hosting abilities.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think about potential scenarios you might face as a Duty Manager, such as handling a difficult guest or managing a sudden rush. Practising your responses will help you stay calm and articulate during the interview.
