At a Glance
- Tasks: Lead the team during busy services and ensure guests feel welcomed.
- Company: Join Côte Brasserie, a brand in exciting transformation.
- Benefits: Competitive pay, meals on shift, and family discounts.
- Other info: Dynamic environment with growth opportunities and a supportive team.
- Why this job: Make a real impact and help shape the future of a beloved brand.
- Qualifications: Experience in high-volume hospitality and a passion for guest interaction.
The predicted salary is between 12 - 15 £ per hour.
Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much loved brand with fresh energy, sharper focus and big ambition. It's a rare chance to make a visible, lasting impact at a brand people already care about - and to be part of the team writing its next chapter.
We are looking for a Duty Manager to:
- Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
- Act as the senior decision maker on shift, handling any operational issues quickly and calmly.
- Support and coach the front of house team, offering guidance in real time and helping newer team members grow in confidence and skill.
- Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen.
- Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality.
- Maintain impeccable presentation of the dining room, bar, and service stations throughout the day.
A confident hospitality leader with experience in high volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter. A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table. A hands on operator who's not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed.
Competitive hourly rate and service charge. Opportunities for growth within a dynamic, adaptable brand. Meals on shift and discount on meals with family.
Duty Manager Hospitality in Kent employer: Côte Brasserie
Côte Brasserie in Royal Tunbridge Wells offers an exciting opportunity for a Duty Manager to join a team that is transforming a beloved brand. With a focus on genuine hospitality, competitive pay, and opportunities for personal growth within a dynamic environment, employees can expect a supportive work culture that values their contributions and encourages development. Enjoy meals on shift and discounts for family, making it not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager Hospitality in Kent
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their exciting transformation.
✨Tip Number 2
Practice your hospitality skills! Think about how you would handle busy service times and guest interactions. Role-play scenarios with a friend or family member to build your confidence and ensure you can showcase your natural hosting abilities during the interview.
✨Tip Number 3
Be ready to share your past experiences in high-volume environments. Prepare specific examples of how you've led teams, managed guest flow, and maintained service standards. This will demonstrate your hands-on approach and ability to thrive under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows your enthusiasm for the role. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager Hospitality in Kent
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and how you connect with guests. We want to see that you genuinely care about creating memorable dining experiences!
Tailor Your Application:Make sure to customise your CV and cover letter for the Duty Manager role at Côte Brasserie. Highlight relevant skills and experiences that align with our needs, like leading a team or managing busy services. This shows us you’ve done your homework and are serious about joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience without sifting through unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to be part of our exciting transformation!
How to prepare for a job interview at Côte Brasserie
✨Know the Brand Inside Out
Before your interview, take some time to research Côte Brasserie and its transformation journey. Understand their values, menu offerings, and what makes them unique in the hospitality industry. This knowledge will help you demonstrate your genuine interest and show how you can contribute to their exciting future.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the team confidently. Prepare examples from your past experiences where you've successfully managed busy services or resolved operational issues. Highlight your ability to coach and support team members, as this is crucial for creating a positive work environment.
✨Demonstrate Your Guest-Centric Approach
Côte Brasserie values attentive and thoughtful hospitality. Be ready to discuss how you ensure guests feel welcomed and valued. Share specific instances where you've gone above and beyond to enhance a guest's experience, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle busy service periods, manage guest flow, or resolve conflicts within the team. Practising these scenarios will help you respond calmly and effectively, showcasing your problem-solving skills.
