At a Glance
- Tasks: Lead the team during busy services and ensure guests feel welcomed.
- Company: Join Côte Brasserie, a brand in exciting transformation with big ambitions.
- Benefits: Competitive pay, meals on shift, discounts, and early access to earnings.
- Other info: Dynamic environment with opportunities for growth and a supportive team culture.
- Why this job: Make a real impact and help shape the future of a beloved brand.
- Qualifications: Experience in high-volume hospitality and a passion for guest interaction.
The predicted salary is between 12 - 15 € per hour.
Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much-loved brand with fresh energy, sharper focus and big ambition. It’s a rare chance to make a visible, lasting impact at a brand people already care about — and to be part of the team writing its next chapter.
Responsibilities
- Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
- Act as the senior decision-maker on shift, handling any operational issues quickly and calmly.
- Support and coach the front-of-house team, offering guidance in real time and helping newer team members grow in confidence and skill.
- Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen.
- Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality.
- Handle guest feedback with professionalism, turning challenges into opportunities to impress.
- Maintain impeccable presentation of the dining room, bar, and service stations throughout the day.
Qualifications
- A confident hospitality leader with experience in high-volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter.
- A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table.
- A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing.
- A hands-on operator who’s not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed.
- A problem-solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs.
Benefits
- Competitive hourly rate and service charge.
- Opportunities for growth within a dynamic, adaptable brand.
- Meals on shift and discount on meals with family.
- Access your earning early through our partnership with Stream.
- A supportive team culture where your ideas and initiative are valued.
Duty Manager in Kent employer: Côte Brasserie
Côte Brasserie offers an exciting opportunity for a Duty Manager to join a brand in transformation, where your influence can shape the future of a beloved dining experience. With a competitive hourly rate, meals on shift, and a supportive team culture that values your ideas, you'll find ample opportunities for personal and professional growth in a dynamic environment. This role not only allows you to lead with confidence but also to make a lasting impact on both guests and team members alike.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Kent
✨Tip Number 1
Get to know the brand! Before your interview, dive into Côte Brasserie's history and values. This way, you can show how your experience aligns with their exciting transformation and how you can contribute to their ambitious goals.
✨Tip Number 2
Practice your hospitality skills! Since the role is all about leading a team and ensuring guests feel welcomed, think of examples from your past where you've excelled in service. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your problem-solving skills! Prepare to discuss how you've handled operational challenges in busy environments. Highlight your calmness under pressure and how you turned tricky situations into positive experiences for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us. Let’s make this happen together!
We think you need these skills to ace Duty Manager in Kent
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, we’re all about genuine hospitality, so reflect that in your writing.
Tailor Your Application:Make sure to tailor your application specifically for the Duty Manager role at Côte Brasserie. Highlight your relevant experience in high-volume restaurants and how you’ve successfully led teams in the past. This shows us you understand what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for.
How to prepare for a job interview at Côte Brasserie
✨Know the Brand Inside Out
Before your interview, take some time to research Côte Brasserie. Understand their values, menu, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their transformation.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team confidently. Prepare examples from your past experiences where you've successfully managed a busy service or coached team members. Highlight how you handled challenges and maintained a positive atmosphere.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you would handle operational issues on the floor. Think of specific scenarios where you turned a guest complaint into a positive experience. This will showcase your ability to think on your feet and prioritise guest satisfaction.
✨Practice Your Communication Style
Effective communication is key in hospitality. During the interview, practice clear and confident communication. Be prepared to discuss how you give direction to your team and listen to feedback, ensuring everyone feels valued and heard.
