At a Glance
- Tasks: Lead the team during busy services and ensure guests feel welcomed.
- Company: Côte Brasserie, a brand in exciting transformation with big ambitions.
- Benefits: Competitive pay, meals on shift, and discounts for family.
- Other info: Great opportunities for growth in a dynamic environment.
- Why this job: Make a real impact and help shape the future of a beloved brand.
- Qualifications: Experience in high-volume restaurants and a passion for hospitality.
The predicted salary is between 30000 - 35005 £ per year.
Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much-loved brand with fresh energy, sharper focus and big ambition. It's a rare chance to make a visible, lasting impact at a brand people already care about - and to be part of the team writing its next chapter.
We are looking for a Duty Manager to:
- Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
- Act as the senior decision maker on shift, handling any operational issues quickly and calmly.
- Support and coach the front of house team, offering guidance in real time and helping newer team members grow in confidence and skill.
- Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen.
- Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality.
- Maintain impeccable presentation of the dining room, bar, and service stations throughout the day.
A confident hospitality leader with experience in high volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter. A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table. A hands-on operator who's not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed.
Competitive hourly rate and service charge. Opportunities for growth within a dynamic, adaptable brand. Meals on shift and discount on meals with family.
Duty Manager Support employer: Côte Brasserie
Côte Brasserie is an exceptional employer, offering a vibrant work culture where your contributions truly matter. As a Duty Manager in Newcastle Upon Tyne, you'll enjoy competitive pay, opportunities for personal and professional growth, and the chance to be part of a transformative journey within a beloved brand. With meals on shift and discounts for family, we prioritise your well-being while fostering a supportive environment that champions teamwork and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager Support
✨Tip Number 1
Get to know the brand! Before your interview, dive into Côte Brasserie's story and values. This will help you connect with the team and show that you're genuinely interested in being part of their exciting transformation.
✨Tip Number 2
Practice your hospitality skills! Think about how you would handle busy service times and guest interactions. Role-play scenarios with friends or family to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Show off your leadership style! Be ready to discuss how you've supported and coached teams in the past. Share specific examples of how you've handled operational issues calmly and effectively during peak times.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Don’t wait around – the sooner you apply, the better your chances of landing that Duty Manager role!
We think you need these skills to ace Duty Manager Support
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and how you connect with guests. We want to see that you genuinely care about creating memorable dining experiences!
Tailor Your Application:Make sure to customise your application to reflect the role of Duty Manager at Côte Brasserie. Highlight relevant skills and experiences that align with the job description, like leading a team or managing busy services. This shows us you’ve done your homework and are serious about joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and personality without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details directly. Plus, it shows us you’re keen on being part of our exciting transformation at Côte Brasserie. So, what are you waiting for? Get that application in!
How to prepare for a job interview at Côte Brasserie
✨Know the Brand Inside Out
Before your interview, take some time to research Côte Brasserie. Understand their values, menu offerings, and recent changes. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team during busy service times. Highlight how you handled challenges and supported your colleagues.
✨Demonstrate Your Guest-Centric Approach
Côte Brasserie prides itself on exceptional guest service. Be ready to discuss how you create memorable experiences for guests. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult guest or managing a busy shift. Think through your responses ahead of time, focusing on calm decision-making and effective communication.
