At a Glance
- Tasks: Lead the team during busy services and ensure guests feel welcomed.
- Company: Join Côte Brasserie, a brand in exciting transformation with big ambitions.
- Benefits: Competitive pay, meals on shift, discounts, and early access to earnings.
- Other info: Dynamic environment with growth opportunities and a supportive team culture.
- Why this job: Make a real impact and help shape the future of a beloved brand.
- Qualifications: Experience in high-volume hospitality and a passion for guest interaction.
The predicted salary is between 12 - 15 £ per hour.
Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much-loved brand with fresh energy, sharper focus and big ambition. It’s a rare chance to make a visible, lasting impact at a brand people already care about — and to be part of the team writing its next chapter.
Responsibilities
- Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
- Act as the senior decision-maker on shift, handling any operational issues quickly and calmly.
- Support and coach the front-of-house team, offering guidance in real time and helping newer team members grow in confidence and skill.
- Oversee guest flow and table management, ensuring efficient seating, pacing, and communication with the kitchen.
- Champion service standards, from the warmth of the greeting to the final farewell, ensuring every guest receives attentive, thoughtful hospitality.
- Handle guest feedback with professionalism, turning challenges into opportunities to impress.
- Maintain impeccable presentation of the dining room, bar, and service stations throughout the day.
Qualifications
- A confident hospitality leader with experience in high-volume restaurants, brasseries, or similar environments where pace, personality, and precision all matter.
- A natural host who thrives on guest interaction, understands the nuances of great service, and brings genuine warmth to every table.
- A strong communicator who can give clear direction, listen actively, and maintain calm, positive energy even when the room is buzzing.
- A hands-on operator who’s not afraid to roll up their sleeves, jump behind the bar, run food, or support the team wherever needed.
- A problem-solver with good judgement, able to anticipate issues, think on their feet, and make decisions that balance guest experience with operational needs.
Benefits
- Competitive hourly rate and service charge.
- Opportunities for growth within a dynamic, adaptable brand.
- Meals on shift and discount on meals with family.
- Access your earning early through our partnership with Stream.
- A supportive team culture where your ideas and initiative are valued.
Duty Manager employer: Côte Brasserie
Côte Brasserie is an excellent employer that values its team members by providing a supportive and collaborative work environment. As a Kitchen Porter, you'll not only play a vital role in our kitchen operations but also benefit from opportunities for internal development, a pension scheme, life assurance, and flexible wage access through Wagestream. Join us to be part of a vibrant team where your growth and well-being are our priorities.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the brand! Before your interview, dive into Côte Brasserie's history and values. This way, you can show how your experience aligns with their exciting transformation and how you can contribute to their ambitious goals.
✨Tip Number 2
Practice your hospitality skills! Think of scenarios where you’ve handled guest feedback or operational challenges. Be ready to share these stories during your interview to demonstrate your problem-solving abilities and calmness under pressure.
✨Tip Number 3
Show off your leadership style! As a Duty Manager, you’ll be leading a team. Share examples of how you’ve coached and supported others in the past, highlighting your ability to create a positive and productive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Côte Brasserie team and their journey towards a fresh, vibrant future.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and how you connect with guests. We want to see that you genuinely care about creating memorable dining experiences!
Tailor Your Application:Make sure to customise your application to reflect the values and culture of Côte Brasserie. Use keywords from the job description and demonstrate how your skills align with their needs. This shows us that you've done your homework and are serious about joining the team.
Highlight Your Leadership Skills:As a Duty Manager, you'll be leading a team, so it's crucial to showcase your leadership abilities. Include examples of how you've successfully managed teams in high-pressure situations, and how you've supported and developed your colleagues. We love seeing strong leaders in action!
Keep It Professional Yet Personal:While we want to see your personality, remember to keep your application professional. Use a friendly tone but avoid overly casual language. This balance will help us get a sense of who you are while still respecting the professional nature of the role.
How to prepare for a job interview at Côte Brasserie
✨Know the Brand Inside Out
Before your interview, take some time to research Côte Brasserie. Understand their values, menu offerings, and recent changes. This will not only show your enthusiasm but also help you align your answers with their vision during the interview.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a busy service or resolved conflicts. Highlight your ability to coach and support team members, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you've had to think on your feet and make quick decisions. Be ready to discuss how you handled operational issues or guest feedback in a way that turned challenges into positive experiences.
✨Emphasise Your Guest Interaction Skills
Côte Brasserie values genuine hospitality, so be prepared to talk about your approach to guest interactions. Share stories that illustrate your warmth and attentiveness, and how you ensure every guest feels welcomed and valued.
