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- Tasks: Lead sales and event planning for our vibrant Cardiff Cosy Clubs.
- Company: Join a fun-loving hospitality brand known for its warm atmosphere and exceptional service.
- Benefits: Enjoy competitive pay, bonuses, flexible hours, and generous staff discounts.
- Why this job: Be part of a dynamic team that values creativity and personal growth while making memorable experiences.
- Qualifications: Passion for hospitality, strong communication skills, and a drive to exceed sales targets.
- Other info: Celebrate with us at Loungefest, our exclusive staff party!
The predicted salary is between 30000 - 42000 £ per year.
Our two Cosy Clubs in Cardiff are looking for a passionate and driven Sales and Events Manager for these two sites! As the Sales & Events Manager, you are responsible for proactively growing the total sales of the business whilst ensuring bookings are meticulously organised across our Cardiff Central and Cardiff Bay sites. The end result? To ensure guests have a remarkable experience with us.
As one of our Sales & Events Managers, you will receive:
- Competitive salary plus a bonus scheme that pays out regularly
- Overtime pay - work over your contracted hours and you will get paid at your normal hourly rate, no pre-approval required
- Achievable bonuses of up to £5k per annum!
- A commitment to prioritise your work life balance and respect of your time off
- Christmas Day off!
- Two days off a week and one weekend off every six weeks
- Power over your pay with Wagestream
- Meals on duty
- Unlimited 50% off staff discount across Cosy Club and Lounge
- Enhanced maternity/paternity benefit (according to length of service)
- Focus on your development and progression and a clear understanding on how you are able to do this
- An invitation to the most talked-about staff party in hospitality - Loungefest!
Key Aspects of the Role
- You will work closely with our central reservations team and site team to ensure bookings are well managed and our guests receive a well organised and well executed bookings with us.
- Guests are made to feel special and confident that their booking is being treated with care every step of their journey with us.
- You take the lead on sales building and work in partnership with your General Manager & Operations Manager to spot opportunities to maximise sales.
- You will ensure that your site has a great reputation in being the place of choice over our competitors - online or through word of mouth.
- You will measure, collate and communicate your weekly results to the General Manager every Monday.
- You attend (and want to attend) large important functions to ensure they run smoothly, instilling confidence with guests and being the face of the business.
Full Responsibilities
- Proactively grow and maximise pre-booked sales, through winning business and the organisation of Weddings, corporate packages, PDR bookings, Masterclasses, dinners & drinks parties, ticketed events and bar and restaurant bookings etc.
- Successfully organise, promote and sell all major calendar occasions such as: Christmas, New Year's Eve, Valentine's Day, Mother's and Father's Day, Bank Holiday weekends and any other major occasions as briefed.
- Be the face of the site's brand, both internally and externally.
- Work to pre-determined targets as set by the General Manager and Operations Manager.
- Create and execute a sales plan for the site, detailing clear targets and objectives for the team.
- Endeavour to always show creativity and innovation while following the processes set before you.
- Proactive outreach via phone, emails / LinkedIn messenger each week to new or existing contacts.
- Attend networking events every month, raising the profile of the site within the local area.
- Ensure social media channels; specifically Instagram & Facebook have a minimum of 4 posts a week.
- Organise and curate social influencer PR visits to site.
- Ensure that all incoming enquiries are dealt with in a timely manner, and deliver a high level of conversion from enquiry to confirmed booking.
- Continually build and validate a quality database of contacts with key employers, organisations and private customers.
- Manage the ResDiary to provide sales analysis and ensure accuracy of sales reporting.
- Perform client show rounds and meet and greet clients, acting as the venue representative.
About You
- A happy, smiley, fun loving warm person.
- A natural talent and passion for people & hospitality.
- You are obsessive about driving sales and hitting targets.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust easily.
- Self-motivated, enjoys working at pace with limited supervision whilst adhering to pressure and timescales.
- Creative, passionate and positive with site management and kitchen team to ensure events/bookings can realistically be executed to a high standard.
- You command the detail.
- You will know your Cosy Club like the back of your hand, and take pride in ensuring that standards, processes, cleanliness, and presentation is at its best each and every day.
- You never settle for second best.
- You don’t cut corners, and you relentlessly turn up each and every day to drive the business forwards.
- You put your best foot forward every day and have the confidence to be yourself.
If this all sounds like you, apply today to join the club.
Sales and Events Manager employer: Cosy Club
Contact Detail:
Cosy Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Events Manager
✨Tip Number 1
Network actively within the Cardiff area. Attend local events and engage with potential clients and partners to build relationships that could lead to bookings. The more connections you make, the better your chances of landing this role.
✨Tip Number 2
Familiarise yourself with the Cosy Club brand and its offerings. Understanding their unique selling points will help you demonstrate how you can enhance their reputation and drive sales effectively during interviews.
✨Tip Number 3
Showcase your creativity by preparing ideas for events or promotions that could attract customers. Presenting innovative concepts during your interview can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your previous sales achievements and how you've successfully managed events in the past. Highlighting specific examples will demonstrate your capability and passion for the role.
We think you need these skills to ace Sales and Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and event management. Use specific examples that demonstrate your ability to grow sales and manage bookings effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to create memorable guest experiences.
Showcase Your Achievements: In your application, include quantifiable achievements from previous roles, such as sales targets met or events successfully organised. This will help illustrate your capability to drive results.
Demonstrate Your Personality: Since the role requires a warm and engaging personality, let your character shine through in your application. Use a friendly tone and express your enthusiasm for the position and the company culture.
How to prepare for a job interview at Cosy Club
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share personal experiences that highlight your enthusiasm for creating memorable guest experiences, as this role is all about making guests feel special.
✨Demonstrate Sales Savvy
Prepare examples of how you've successfully driven sales in previous roles. Discuss specific strategies you've used to maximise bookings and how you can apply those to the Sales and Events Manager position at Cosy Club.
✨Be Ready to Discuss Event Management
Since the role involves organising various events, be prepared to talk about your experience in managing events from start to finish. Highlight your attention to detail and how you ensure everything runs smoothly, as this will be crucial for the role.
✨Know the Brand Inside Out
Familiarise yourself with Cosy Club's values, menu, and overall vibe. Being able to discuss how you align with their brand and how you can contribute to its reputation will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
