At a Glance
- Tasks: Lead the Front of House team and create unforgettable guest experiences.
- Company: Join the vibrant Cosy Club family, known for its lively atmosphere.
- Benefits: Enjoy competitive pay, tips, meals on shifts, and 50% off food and drinks.
- Other info: Work-life balance with fair rotas and the chance to attend the ultimate staff party, Loungefest!
- Why this job: Be part of a fun team and enjoy exciting incentives like spa breaks and festival tickets.
- Qualifications: Confidence in hospitality and a passion for creating exceptional experiences.
The predicted salary is between 25000 - 30000 £ per year.
At Cosy Club, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party! From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.
As one of our Supervisors, you'll get a competitive and fair hourly rate with tips alongside:
- A commitment to prioritise your work life balance - including 2 days off and a weekend off every six weeks
- Fair rotas with hours spread fairly and changes kept to a minimum
- Meals on every shift and paid breaks
- Mystery Diner bonus (extra 50p p/h worked that week)
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Fabulous incentives to win each month - including spa breaks, trips abroad, food and drink hampers and tickets to festivals
- An invitation to the most talked-about staff party in hospitality - Loungefest!
Our Supervisors are a hive of knowledge, assisting with the day to day running of the restaurant. You won't hesitate to clear tables, polish glasses and serve meals - whatever it takes to help create our exceptional atmosphere and keep our exemplary standards. To thrive, you need to have confidence in yourself and the ability to view every shift as an event. Your hospitality instinct will act as a role model to our Cosy Clubbers and you will be someone the team can come to for support and ask those niggling questions.
Head of Front of House & Hospitality employer: Cosy Club
At Cosy Club, we pride ourselves on being an exceptional employer that values work-life balance and employee well-being. With competitive pay, generous benefits like meals on shift, and a vibrant work culture that celebrates teamwork and creativity, our staff enjoy unique opportunities for growth and recognition, including exciting monthly incentives and the chance to attend our renowned Loungefest party. Join us in Durham, where every day is an opportunity to create memorable experiences for our guests while thriving in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House & Hospitality
✨Tip Number 1
Network like a pro! Get out there and chat with people in the hospitality scene. Attend local events, join online groups, or even pop into places you love and strike up a conversation. You never know who might have a lead on that perfect Head of Front of House role!
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for hospitality shine through. Share stories about your experiences and how you've created memorable moments for guests. Remember, they want someone who can bring energy and enthusiasm to their team!
✨Tip Number 3
Research the company culture! Before any interview, dive into what makes Cosy Club tick. Understand their values and vibe, and think about how you can contribute to their lively atmosphere. This will help you tailor your responses and show you're a great fit.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s super easy to keep track of your application status!
We think you need these skills to ace Head of Front of House & Hospitality
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and flair into your words. Remember, we’re all about creating a vibrant atmosphere at Cosy Club!
Tailor Your Application:Make sure to tailor your application specifically for the Head of Front of House & Hospitality role. Highlight your relevant experience and skills that align with our values and the job description. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out. We want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Cosy Club
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on Cosy Club. Familiarise yourself with their menu, atmosphere, and values. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Hospitality Skills
Prepare to discuss specific examples from your past experiences that highlight your hospitality instincts. Think about times when you went above and beyond for guests or supported your team during busy shifts. Real-life stories resonate well!
✨Emphasise Teamwork and Leadership
As a Supervisor, you’ll need to lead by example. Be ready to talk about how you’ve motivated a team in the past or handled conflicts. Highlighting your ability to create a positive atmosphere will align perfectly with what they’re looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about their approach to work-life balance or how they celebrate team successes. This shows you’re not just interested in the role, but also in being part of their culture.