Front of House Team Members
Front of House Team Members

Front of House Team Members

Bournemouth Full-Time No home office possible
Go Premium
Cosy Club

At a Glance

  • Tasks: Join our vibrant team serving guests from brunch to dinner in a lively atmosphere.
  • Company: Cosy Club is the go-to spot for fun dining experiences and unforgettable nights out.
  • Benefits: Enjoy flexible hours, paid breaks, meals on shifts, and 50% off food and drinks from day one.
  • Why this job: Be part of a dynamic team with exciting incentives and a focus on your personal growth.
  • Qualifications: No experience needed; just bring your positive attitude and love for hospitality!
  • Other info: Must be 18 or over; follow us on social media for updates and insights.

Overview

At Cosy Club, you can expect casual days, vibrant evenings, and weekends where we\’re the life and soul of the party! From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

Responsibilities

As part of our front of house Floor team, you\’ll be responsible for providing excellent hospitality in a fast-paced environment and ensuring guests have a memorable experience.

What you’ll get

  • A commitment to prioritise your work life balance – including 2 days off and a weekend off every six weeks
  • Fair rotas with hours spread fairly and changes kept to a minimum
  • Meals on every shift and paid breaks
  • Mystery Diner bonus (extra 50p p/h worked that week)
  • Tips shared equally across the team, based on hours worked.
  • Power over your pay with Wagestream
  • 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside
  • Christmas Day off!
  • Focus on your development and progression and a clear understanding on how you are able to do this
  • Fabulous incentives to win each month – including spa breaks, trips abroad, food and drink hampers and tickets to festivals
  • An invitation to the most talked-about staff party in hospitality- Loungefest!

Most importantly we will ensure you are made to feel welcome at Cosy Club.

Requirements & Culture

We need you to be adaptable, build rapport, and above all be genuine. It\’s a fast-paced environment and you will need to be the type of person that thrives on this and has a natural gift for hospitality.

If you\’ve had previous experience before great, we want to hear from you! If not, then as long as you have the right attitude and enjoy interacting with new people, this could be a great opportunity for you.

Interested? Apply today and be part of our growing business!

*Please note we can only employ staff aged 18 or over due to the nature of our business.

If you want to find out more about us, follow us on LinkedIn and Instagram @CosyClub

This position is available on a permanent OR temporary Christmas contract. Your contract type will be agreed upon with the hiring manager during the interview process. Any temporary contracts can be extended to permanent on the discretion of the hiring manager.

#J-18808-Ljbffr

Front of House Team Members employer: Cosy Club

At Cosy Club, we pride ourselves on being an exceptional employer that values work-life balance and employee well-being. With competitive pay, shared tips, and a vibrant work culture, our team enjoys generous benefits like meals on shifts, paid breaks, and exciting monthly incentives. Join us in a fast-paced environment where your growth is supported, and every day feels like a celebration of hospitality!
Cosy Club

Contact Detail:

Cosy Club Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Members

✨Tip Number 1

Familiarise yourself with the Cosy Club brand and its values. Understanding their commitment to work-life balance and team culture will help you align your responses during any interviews or conversations.

✨Tip Number 2

Showcase your adaptability and genuine personality when interacting with staff or during any informal meet-ups. Being personable and demonstrating your ability to thrive in a fast-paced environment can set you apart from other candidates.

✨Tip Number 3

Engage with their social media platforms, like Instagram and TikTok. Commenting on posts or sharing your excitement about the role can help you get noticed and show your enthusiasm for being part of the team.

✨Tip Number 4

If you have previous experience in hospitality, prepare specific examples of how you've built rapport with customers. If not, think of instances where you've successfully interacted with new people in other settings to demonstrate your skills.

We think you need these skills to ace Front of House Team Members

Customer Service Skills
Communication Skills
Teamwork
Adaptability
Interpersonal Skills
Time Management
Problem-Solving Skills
Attention to Detail
Multitasking
Positive Attitude
Conflict Resolution
Sales Skills
Ability to Work in a Fast-Paced Environment
Empathy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality or customer service. Emphasise skills like adaptability, rapport-building, and a genuine passion for providing excellent service.

Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Cosy Club specifically and how you align with their values of hospitality and teamwork.

Showcase Your Attitude: In your application, convey your positive attitude and willingness to learn. If you lack direct experience, focus on your interpersonal skills and any relevant experiences that demonstrate your ability to thrive in a fast-paced environment.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.

How to prepare for a job interview at Cosy Club

✨Show Your Personality

Cosy Club values genuine interactions, so let your personality shine during the interview. Be friendly and approachable, as this reflects the kind of atmosphere they want to create for their guests.

✨Demonstrate Adaptability

The role requires someone who can thrive in a fast-paced environment. Share examples from your past experiences where you successfully adapted to changes or handled busy situations with ease.

✨Highlight Your Passion for Hospitality

Express your enthusiasm for working in hospitality and interacting with people. If you have previous experience, discuss what you enjoyed most about it, but if not, share why you’re excited about this opportunity.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about team dynamics, training opportunities, or what a typical day looks like at Cosy Club.

Front of House Team Members
Cosy Club
Location: Bournemouth
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>