Front of House Supervisor - Durham

Front of House Supervisor - Durham

Durham Full-Time 12 - 15 £ / hour (est.) No working from home possible
Cosy Club

At a Glance

  • Tasks: Supervise the front of house, ensuring exceptional service and a vibrant atmosphere.
  • Company: Join the lively team at Cosy Club, where fun meets fantastic food.
  • Benefits: Enjoy competitive pay, tips, meals on shifts, and 50% off food and drinks.
  • Other info: Experience the most talked-about staff party in hospitality - Loungefest!
  • Why this job: Be part of an exciting environment with opportunities for growth and fabulous incentives.
  • Qualifications: Charismatic individuals with confidence and a passion for hospitality.

The predicted salary is between 12 - 15 £ per hour.

At Cosy Club, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party! From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

As one of our Supervisors, you'll get a competitive and fair hourly rate with tips alongside:

  • A commitment to prioritise your work life balance - including 2 days off and a weekend off every six weeks
  • Fair rotas with hours spread fairly and changes kept to a minimum
  • Meals on every shift and paid breaks
  • Mystery Diner bonus (extra 50p p/h worked that week)
  • Power over your pay with Wagestream
  • 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
  • Focus on your development and progression and a clear understanding on how you are able to do this
  • Fabulous incentives to win each month - including spa breaks, trips abroad, food and drink hampers and tickets to festivals
  • An invitation to the most talked-about staff party in hospitality - Loungefest!

Most importantly we will ensure you are made to feel welcome at Cosy Club. Our Supervisors are a hive of knowledge, assisting with the day to day running of the restaurant. You won't hesitate to clear tables, polish glasses and serve meals - whatever it takes to help create our exceptional atmosphere and keep our exemplary standards.

To join us, you need to be charming. To thrive, you need to have confidence in yourself and the ability to view every shift as an event. Your hospitality instinct will act as a role model to our Cosy Clubbers and you will be someone the team can come to for support and ask those niggling questions.

Interested? Apply today and be part of our growing business!

Front of House Supervisor - Durham employer: Cosy Club

At Cosy Club, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every day feels like a celebration. With a strong focus on work-life balance, competitive pay, and generous employee benefits such as 50% off food and drinks, our team members enjoy a supportive environment that fosters personal growth and development. Join us in Durham, where you'll not only be part of a dynamic team but also have the chance to participate in exciting incentives and events, making your work experience truly rewarding.

Cosy Club

Contact Details:

Cosy Club Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Supervisor - Durham

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cosy Club. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Cosy Club

Don't be shy about reaching out to Cosy Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Front of House Supervisor - Durham

Communication Skills
Problem-Solving Skills
Adaptability
Flexibility
Time Management
Customer Service
Attention to Detail

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cosy Club and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Cosy Club

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!