Digital Designer

Role Summary

Responsibilities: You will be involved in a wide range of digital design projects for our clients within the healthcare sector, from the initial concept development to full production, allowing for real autonomy and creativity.

Salary: £28,000 to £33,000 per annum outside of London (£28,860 to £33,000 per annum in London), depending on your previous experience.

Benefits: Discretionary profit share bonuses paid twice per year, hybrid and flexible working options, generous holiday allowance, private medical insurance, critical illness cover, income protection, full funding for external training, and more.

Role Type: Full-time, permanent.

Start Date: This role will ideally commence in August or September 2026, and you will be asked to state your availability on your application form.

Application Deadlines: Whilst there are no set application deadlines, we strongly recommend applying as early as possible. The role will close when a suitable candidate is found.

Location: This role is available in our Global Headquarters in Cambridge, as well as our London, Manchester, Bristol, and Edinburgh offices.

About the Role

As a Digital Designer in our Creative team, you will be at the forefront of delivering diverse and intricate digital projects for both our clients in the healthcare sector and the company. These will include the design, maintenance and testing of new and existing websites and web applications, the creation of interactive content for conferences and events, as well as the creation of digital marketing materials such as HTML emails, web banners and social media graphics. You will be involved in every stage of the project lifecycle, from initial concept development to full production, allowing for real autonomy and creativity. This involves early-stage collaboration with other designers, project managers, and clients to define the project scope and objectives. You will then produce high-quality design materials, providing technical insight and offering guidance as needed.

At Costello Medical, our Creative team is passionate about data visualisation and enhancing the communication of scientific content. We are also committed to supporting projects where we believe our skills can make a meaningful difference to healthcare. Therefore, you will have the opportunity to support not only commercial projects, but also pro bono work for charities and the public sector.

Key Responsibilities

• Developing Digital Materials: Creating a variety of user-friendly deliverables, including websites and web applications, interactive content for external events, marketing materials, and other design pieces for both internal teams and external clients.
• Strong Collaboration: Working closely with creative colleagues and project managers at the outset of projects to determine the design scope, purpose, and strategic approach to be taken.
• Effective Communication: Clearly communicating project requirements to project teams and providing input on any technical queries.
• Quality and Delivery: Ensuring all projects are completed on time and within budget while maintaining the highest standards of quality.
• Exceptional Service: Providing outstanding customer service, building strong partnerships with internal teams and external clients.

Hybrid Working Policy

We believe that having face‑to‑face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost. At the same time, we recognise that homeworking can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. Therefore, we offer flexible working arrangements that allow our colleagues who have passed probation to work from home up to half their time, measured across a 2‑week rolling period. During your probationary period (normally the first 6 months of the role), you will be able to work from home 1 day per week.

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access, and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organisations.

Essential Requirements

• A degree‑level or higher qualification in a design‑related discipline (minimum 2.1 or equivalent), in addition to a highly innovative portfolio.
• Some professional experience within an agency or commercial setting.
• Technical knowledge of email/web/application development, including practical experience with HTML and CSS.
• Experience applying UI/UX design principles across a wide range of digital deliverables.
• Good working knowledge of Figma, or a strong desire to learn.
• Working knowledge of Adobe Illustrator, InDesign, and Photoshop.
• A problem‑solving mindset, and the ability to think outside the box.
• Exceptional organisational and time management skills.
• Excellent attention to detail.
• Strong communication skills and the ability to build robust and sustainable working relationships.

Desired Requirements

• Practical understanding of Google Analytics and Google Search Console.
• Search engine optimisation (SEO) and generative engine optimisation (GEO) experience.
• Knowledge of omnichannel marketing and a flair for creative copywriting.
• Familiarity with basic JavaScript.

Benefits

• A starting salary of £28,000 to £33,000 per annum outside of London (£28,860 to £33,000 per annum in London).
• Discretionary profit share bonus paid twice per year.
• 25 days’ annual leave plus bank and public holidays.
• Flexible working hours and the chance to work from home for up to half of your working time after passing probation.
• Private Medical Insurance, Critical Illness Cover, Income Protection and Life Assurance.
• Paid study leave and funding for external qualifications.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce. Please note that this role does not meet the eligibility criteria for visa sponsorship.