At a Glance
- Tasks: Lead the Optical department, manage staff, and ensure top-notch member service.
- Company: Join a global leader in the wholesale industry with a family-like atmosphere.
- Benefits: Enjoy a competitive salary, life insurance, dental benefits, and a pension plan.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: FBDO Accreditation and management experience preferred; energetic and service-oriented.
The predicted salary is between 40500 - 49500 £ per year.
We offer great jobs, great pay, and a great place to work!
We are currently looking for full time Optical Manager for our Norwich Warehouse.
In return, we can offer a competitive salary of £45,500 personal and career growth, a friendly and supportive work environment and great benefits including life insurance, optical and dental benefit, pension plan and Employee Assistance Programme.
We are a multi-billion dollar global membership warehouse club, with warehouses in twelve countries.
We are the recognised leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics.
Despite our large size and explosive international expansion, we continue to provide a family atmosphere in which our employees thrive and succeed.
The Optical Manager will be responsible for overseeing and directing operations for the Optical department and other areas of the warehouse.
The duties will include:
Scheduling, developing, counseling, training and directing department personnel.
Making recommendations for hiring, promotion and termination to Warehouse Manager.
Reviewing department budget, financial statements and insurance payment records.
Developing and implementing plans for merchandising, productivity and profitability.
Observing employee performance and paperwork to ensure that department procedures and standards are followed.
Implementing and upholding safety and security procedures.
Approving and submits orders for equipment, product and supplies.
Coordinating proper maintenance and repairs for machinery and equipment.
Oversees apprentices as required for certification qualification.
Overseeing and participating in duties of Licensed Dispensing Opticians.
Fitting and adjusting eyeglasses, dispensing contacts.
Assisting with front end duties and other departments of the warehouse where necessary.
Providing and ensuring prompt and courteous member service.
This is a full time management/leadership position (45+ hours per week).
To be suitable for the Optical Manager role you will:
Hold FBDO Accreditation
Have management experience - preferred
Service oriented – experienced in 'going the extra mile'
Energetic and familiar with working in a fast-paced environment
If you would like to join a team where the employees are the best in the Wholesale industry, then please press apply now.
Optical Manager in Norwich employer: Costco
Join a leading global membership warehouse club in Leicester, where we prioritise our employees' well-being and growth. As a Baker, you'll enjoy competitive pay, comprehensive benefits including life insurance and a pension plan, and a supportive work culture that fosters personal and career development. Experience the unique blend of a large-scale operation with a family atmosphere, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Manager in Norwich
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Costco, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Costco!
We think you need these skills to ace Optical Manager in Norwich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Costco, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Costco and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Costco that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Costco
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
