At a Glance
- Tasks: Onboard hotel companies and tech partners into secure data workflows.
- Company: Join CoStar Group, a leader in real estate information and analytics.
- Benefits: Enjoy private medical cover, 28 days leave, and a competitive pension.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make an impact in the hospitality industry with innovative data solutions.
- Qualifications: Bachelor's degree or equivalent experience in hospitality or data management.
The predicted salary is between 35000 - 45000 £ per year.
CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.
The Data Onboarding Specialist is a client-facing role responsible for onboarding hotel companies and hospitality technology partners into secure, stable, and repeatable data delivery workflows. This position serves as the primary coordination point between clients, third-party software vendors, and internal engineering and data operations teams to ensure confidential hotel performance data is delivered accurately, on time, and in accordance with defined standards. Rather than directly building integrations, this role leads integration discovery, requirements definition, coordination, testing, and ongoing support, with a strong focus on improving onboarding speed, feed reliability, and overall client experience. You will be creative, collaborative and self-motivated. You will need the ability to identify, engage and cultivate relationships with STR clients and technology partners to reduce onboarding times and to drive the automation potential of STR clients.
RESPONSIBILITIES
- Support our Client & Partner integration through leading discovery calls that cover client systems, data availability and delivery constraints as well as data security considerations.
- Identify and coordinate optimal data delivery processes for each client, including integrations, testing and go-live.
- Act as liaison between global clients, vendors, and internal engineering teams ensuring alignment on scope, expectations, and delivery schedules.
- Work with legal to ensure appropriate contractual frameworks are in place and identify additional risks.
- Oversee data quality & feed stability through validating incoming data, partnering with the Data Operations team to resolve feed issues and ensure all data transfer complies with our obligations.
- Put client experience and exceptional communication at the heart of all you do, ensuring that our clients are managed professionally, and effectively in all interactions.
- Own documentation & process improvements including identifying and tracking relevant KPIs where needed.
QUALIFICATIONS
- Educated to a bachelor’s degree level, or equivalent experience, ideally in the field of hospitality, data, business management or finance.
- Demonstrable experience in a client-facing, onboarding, or implementation role.
- Working knowledge of common data delivery methods, including email attachments, SFTP, and APIs.
- Strong ability to work with clients to gather requirements and coordinate technical delivery.
- Excellent communication, organizational skills, and attention to detail.
- Fluent in English, with additional languages a bonus.
- Experience in hospitality technology or hotel performance data ideal but not essential.
- Knowledge of STR data, products, and clients ideal but not essential.
- Familiarity with PMS, CRS, RMS, or hotel accounting systems ideal but not essential.
- Exposure to SQL or basic data validation tool preferable.
WHAT’S IN IT FOR YOU?
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment, equipped to help you to be your best, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!
At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
Data Onboarding Specialist, STR - London employer: CoStar Realty Information, Inc.
Matterport is an excellent employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, we offer numerous opportunities for professional development and skill enhancement, ensuring that our team members thrive in their roles. Our commitment to providing a high-touch service experience not only benefits our customers but also creates a rewarding and meaningful work environment for our employees.
Contact Details:
CoStar Realty Information, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Data Onboarding Specialist, STR - London
✨Get Involved in Local Property Events
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✨Utilise Property Management Platforms
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We think you need these skills to ace Data Onboarding Specialist, STR - London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Data Onboarding Specialist, STR - London role at CoStar Realty Information, Inc., tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at CoStar Realty Information, Inc.
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where CoStar Realty Information, Inc. operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to CoStar Realty Information, Inc.. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at CoStar Realty Information, Inc..
