At a Glance
- Tasks: Improve accounts receivable performance and resolve customer payment issues through proactive communication.
- Company: Join CoStar Group, a leader in finance operations with a collaborative culture.
- Benefits: Enjoy private medical cover, 28 days leave, and a competitive pension.
- Other info: Diverse workplace committed to equality and professional growth opportunities.
- Why this job: Make a real impact in a high-growth company while developing your finance skills.
- Qualifications: Bachelor's degree or equivalent experience in collections and customer service.
The predicted salary is between 30000 - 40000 € per year.
Responsibilities
- Accountable for improving AR performance through concise AR aging metrics.
- Identify and resolve customer issues related to slow pay or non-payment of invoices through proactive communication with clients and the sales team.
- Become proficient in understanding the company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.
- Coordinate and escalate slow or non-pay accounts at 60-day thresholds with the sales organization and AR Management for support.
- Balance portfolio performance with supporting occasional projects and ad-hoc reporting requests.
- Lead proactive meetings with sales leaders regarding past-due accounts.
Qualifications
- Bachelor's degree or equivalent experience.
- Track record of commitment to prior employers.
- Demonstrable experience in consumer and/or commercial collection, billing, or cash applications in addition to customer service experience within a corporate setting.
- Proven ability to actively resolve customer inquiries in a timely manner and maintain a high degree of customer service.
- Ability to work within time deadlines by prioritising workload and understanding the priority business outcomes.
- Experience and demonstrated proficiency with Excel, including the ability to manipulate data, filter, and develop basic formulas (pivot tables and VLOOKUPs).
- Additional language skills preferred (Spanish, German).
- Oracle Advanced Collections experience preferred.
- Experience collaborating and communicating with other internal business partners.
- Strong focus and attention to detail.
- Ability to be flexible and adapt to changing situations in a high-growth company, especially during month/quarter/year-end closing.
Benefits
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. Other perks include full private medical cover, dental cover, life assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more.
Equal Employment Opportunity
At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds, including but not limited to; people of all genders, ages, sexual orientations, ethnicities, nationalities, religions and beliefs. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing. CoStar Group is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Credit Controller, Finance Operations - London employer: CoStar Realty Information, Inc.
CoStar Group is an exceptional employer that fosters a culture of collaboration and innovation, making it an ideal place for a Credit Controller in London. With comprehensive benefits including private medical cover, generous annual leave, and a commitment to diversity and equality, employees are supported in their professional growth while enjoying a rewarding work environment. The company's focus on employee well-being and development ensures that team members can thrive both personally and professionally in a dynamic, high-growth setting.
Contact Detail:
CoStar Realty Information, Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller, Finance Operations - London
✨Tip Number 1
Get to know the company inside out! Research CoStar Group's culture, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews! Think about how your experience aligns with the role of Credit Controller. Be ready to discuss specific examples of how you've improved AR performance or resolved customer issues in the past.
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Credit Controller, Finance Operations - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in accounts receivable, customer service, and any relevant skills like Excel proficiency. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to improving AR performance. Be sure to mention any specific experiences that relate to the job description.
Showcase Your Communication Skills:Since the role involves proactive communication with clients and the sales team, make sure to demonstrate your strong communication skills in your application. We love candidates who can clearly articulate their thoughts and ideas!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CoStar Realty Information, Inc.
✨Know Your Numbers
As a Credit Controller, you'll need to be comfortable with AR metrics. Brush up on your knowledge of AR aging and be ready to discuss how you've improved performance in previous roles. Bring examples of how you’ve used data to drive decisions.
✨Communication is Key
Proactive communication is crucial in this role. Prepare to share specific instances where you resolved customer issues or collaborated with sales teams. Highlight your ability to maintain a high level of customer service while managing collections.
✨Excel Skills Matter
Since proficiency in Excel is a must, make sure you can demonstrate your skills. Be prepared to talk about how you've used pivot tables and VLOOKUPs in past jobs. If possible, practice some common Excel tasks beforehand to boost your confidence.
✨Adaptability is Essential
In a high-growth company, flexibility is key. Think of examples where you've successfully adapted to changing situations or tight deadlines. Show that you can prioritise effectively and still deliver results under pressure.
