At a Glance
- Tasks: Provide top-notch technical support to estate and letting agents on our OnTheMarket platform.
- Company: Join CoStar Group, a leader in real estate technology.
- Benefits: Enjoy private medical cover, dental cover, life assurance, and 28 days annual leave.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Be part of a team transforming the real estate industry with your skills.
- Qualifications: Customer support experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
CoStar Group is seeking a Customer Support Specialist for its OnTheMarket platform in London. The role involves providing technical support to estate and letting agents, managing queries, and ensuring accurate property listings.
The ideal candidate should have:
- Customer support experience
- Strong communication skills
- A Bachelor's degree or equivalent
Benefits include:
- Full private medical cover
- Dental cover
- Life assurance
- 28 days annual leave
- A competitive pension
Join us at CoStar Group and help transform real estate!
Real Estate Tech Support Specialist employer: CoStar Group
CoStar Group is an exceptional employer, offering a dynamic work culture in the heart of London where innovation meets real estate. With comprehensive benefits such as full private medical and dental cover, life assurance, and generous annual leave, employees are well-supported both personally and professionally. The company prioritises employee growth, providing ample opportunities for development and advancement within the thriving tech landscape of real estate.
StudySmarter Expert Advice🤫
We think this is how you could land Real Estate Tech Support Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the real estate tech industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research CoStar Group and their OnTheMarket platform thoroughly. Understand their services and think about how your skills can help them transform real estate.
✨Tip Number 3
Show off your customer support experience! Be ready to share specific examples of how you've handled queries and provided solutions in past roles. This will demonstrate your ability to manage the technical support aspect of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at CoStar Group.
We think you need these skills to ace Real Estate Tech Support Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer support experience and any relevant technical skills. We want to see how your background aligns with the Real Estate Tech Support Specialist role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at CoStar Group and how you can contribute to the OnTheMarket platform. We love seeing genuine enthusiasm and a personal touch.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at CoStar Group
✨Know Your Tech Inside Out
As a Real Estate Tech Support Specialist, you'll need to be familiar with the OnTheMarket platform and its functionalities. Make sure you understand how the platform works, common issues users face, and how to troubleshoot them. This will show your potential employer that you're ready to hit the ground running.
✨Brush Up on Customer Support Skills
Since this role involves managing queries from estate and letting agents, it's crucial to demonstrate your customer support experience. Prepare examples of how you've successfully resolved customer issues in the past, focusing on your communication skills and ability to empathise with clients.
✨Research CoStar Group
Familiarise yourself with CoStar Group's mission and values, as well as their position in the real estate tech industry. Being able to discuss how your goals align with theirs will make a strong impression and show that you're genuinely interested in the company.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
