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- Tasks: Manage accounts receivable and improve performance in a fast-paced environment.
- Company: Join CoStar Group, a leader in real estate information and analytics.
- Benefits: Enjoy private medical cover, 28 days leave, and a competitive pension.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make an impact in a dynamic team while developing your finance skills.
- Qualifications: Bachelor's degree or equivalent experience in collections or customer service.
The predicted salary is between 35000 - 45000 £ per year.
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
The Credit Controller will be responsible for full life cycle accounts receivable management for our portfolio of brands, in a fast-paced, high volume, customer centric, metrics driven environment.
RESPONSIBILITIES- Accountable for improving AR performance through concise AR aging metrics.
- Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team.
- Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.
- Coordinate and escalate slow or non-pay accounts at 60-days thresholds with sales organisation and AR Management for support.
- Balance portfolio performance with supporting occasional projects and ad hoc reporting requests.
- Lead proactive meetings with sales leaders regarding past due accounts.
- Bachelor's degree or equivalent experience.
- A track record of commitment to prior employers.
- Demonstrable experience in consumer and/or commercial collection, billing, or cash applications in addition to customer service experience within a corporate setting.
- Proven ability to actively resolve customer inquiries in a timely manner and with a high degree of customer service.
- Ability to work within time deadlines by prioritising workload and understanding the priority business outcomes.
- Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and VLOOKUP’s).
- Additional language skills preferred (Spanish, German).
- Oracle Advanced Collections experience preferred.
- Experience collaborating and communicating with other internal business partners.
- Strong focus and attention to detail.
- Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing.
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based at the Blue Fin, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!
At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.
Credit Controller, Finance Operations - London employer: CoStar Group
Contact Detail:
CoStar Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller, Finance Operations - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and real estate sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching CoStar Group thoroughly. Understand their mission and values, and think about how your skills as a Credit Controller can contribute to their goals. This will help you stand out during the interview!
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to resolve customer issues effectively. Role-play common scenarios with a friend to boost your confidence and refine your approach before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the CoStar team. Let’s get you that job!
We think you need these skills to ace Credit Controller, Finance Operations - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in accounts receivable management and any relevant skills, like Excel proficiency. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at CoStar Group. Let us know what makes you the perfect fit!
Showcase Your Customer Service Skills: Since this role involves a lot of communication with clients, make sure to highlight your customer service experience. Share examples of how you've resolved issues or improved customer satisfaction in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at CoStar Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts receivable metrics. Brush up on your knowledge of AR aging metrics and be ready to discuss how you've improved performance in previous roles. This shows you understand the key responsibilities of the job.
✨Showcase Your Communication Skills
Proactive communication is crucial in this role. Prepare examples of how you've resolved customer issues or collaborated with sales teams in the past. Highlighting your ability to maintain strong relationships will set you apart.
✨Excel Proficiency is Key
Since the job requires proficiency in Excel, make sure you can talk about your experience with data manipulation, pivot tables, and VLOOKUPs. If possible, bring examples of reports you've created or data analyses you've conducted to demonstrate your skills.
✨Adaptability is Essential
CoStar Group is a fast-paced environment, so be prepared to discuss how you've adapted to changing situations in previous jobs. Share specific instances where you successfully managed tight deadlines or shifting priorities to show you're a good fit for their dynamic culture.