At a Glance
- Tasks: Onboard hotel companies and tech partners into secure data workflows.
- Company: Join CoStar Group, a leader in real estate information and analytics.
- Benefits: Enjoy private medical cover, 28 days leave, and a competitive pension.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make an impact in the hospitality industry with innovative data solutions.
- Qualifications: Bachelor's degree or equivalent experience in hospitality or data management.
The predicted salary is between 40000 - 50000 £ per year.
CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.
The Data Onboarding Specialist is a client-facing role responsible for onboarding hotel companies and hospitality technology partners into secure, stable, and repeatable data delivery workflows. This position serves as the primary coordination point between clients, third-party software vendors, and internal engineering and data operations teams to ensure confidential hotel performance data is delivered accurately, on time, and in accordance with defined standards.
Rather than directly building integrations, this role leads integration discovery, requirements definition, coordination, testing, and ongoing support, with a strong focus on improving onboarding speed, feed reliability, and overall client experience. You will be creative, collaborative and self-motivated. You will need the ability to identify, engage and cultivate relationships with STR clients and technology partners to reduce onboarding times and to drive the automation potential of STR clients.
RESPONSIBILITIES
- Support our Client & Partner integration through leading discovery calls that cover client systems, data availability and delivery constraints as well as data security considerations.
- Identify and coordinate optimal data delivery processes for each client, including integrations, testing and go-live.
- Act as liaison between global clients, vendors, and internal engineering teams ensuring alignment on scope, expectations, and delivery schedules.
- Oversee data quality & feed stability through validating incoming data, partnering with the Data Operations team to resolve feed issues and ensure all data transfer complies with our obligations.
- Put client experience and exceptional communication at the heart of all you do, ensuring that our clients are managed professionally, and effectively in all interactions.
- Own documentation & process improvements including identifying and tracking relevant KPIs where needed.
QUALIFICATIONS
- Educated to a bachelor’s degree level, or equivalent experience, ideally in the field of hospitality, data, business management or finance.
- Demonstrable experience in a client-facing, onboarding, or implementation role.
- Working knowledge of common data delivery methods, including email attachments, SFTP, and APIs.
- Strong ability to work with clients to gather requirements and coordinate technical delivery.
- Excellent communication, organizational skills, and attention to detail.
- Fluent in English, with additional languages a bonus.
- Experience in hospitality technology or hotel performance data ideal but not essential.
- Knowledge of STR data, products, and clients ideal but not essential.
- Familiarity with PMS, CRS, RMS, or hotel accounting systems ideal but not essential.
- Exposure to SQL or basic data validation tool preferable.
WHAT’S IN IT FOR YOU
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment, equipped to help you to be your best, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!
At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
Data Onboarding Specialist, STR - London employer: CoStar Group
CoStar Group is an exceptional employer that fosters a culture of collaboration and innovation, making it an ideal place for a Data Onboarding Specialist in London. With comprehensive benefits including private medical cover, generous annual leave, and a commitment to employee growth, CoStar empowers its team members to thrive in a supportive environment while contributing to the digitisation of the real estate industry.
StudySmarter Expert Advice🤫
We think this is how you could land Data Onboarding Specialist, STR - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to STR or CoStar Group. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to data onboarding and client management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight how you've effectively managed client relationships in the past. This is key for a Data Onboarding Specialist role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at CoStar Group.
We think you need these skills to ace Data Onboarding Specialist, STR - London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Data Onboarding Specialist role. Highlight your experience in client-facing roles and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since this role is all about liaising with clients and internal teams, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you would interact with clients at STR.
Highlight Relevant Experience:If you've got experience in hospitality technology or data delivery methods, make sure to mention it! We love seeing candidates who understand the industry and can hit the ground running. Don’t forget to include any specific tools or systems you’ve worked with.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at CoStar Group!
How to prepare for a job interview at CoStar Group
✨Know Your Data Delivery Methods
Familiarise yourself with common data delivery methods like SFTP and APIs. Be ready to discuss how these methods can impact onboarding processes, as this will show your understanding of the technical aspects of the role.
✨Master Client Communication
Since this role is client-facing, practice articulating your thoughts clearly and professionally. Prepare examples of how you've successfully managed client relationships in the past, focusing on your communication skills and ability to resolve issues.
✨Showcase Your Problem-Solving Skills
Think of scenarios where you had to troubleshoot data issues or improve processes. Be prepared to share these experiences during the interview, highlighting your analytical thinking and creativity in finding solutions.
✨Understand STR's Mission and Products
Research STR and its offerings thoroughly. Understanding their mission to empower clients with actionable data will help you align your answers with their goals, demonstrating your genuine interest in the company and the role.
