At a Glance
- Tasks: Manage accounts receivable and improve performance in a fast-paced environment.
- Company: Join CoStar, a diverse and inclusive company that values your unique background.
- Benefits: Enjoy private medical cover, 28 days leave, and competitive pension.
- Other info: Flexible work environment with opportunities for growth and development.
- Why this job: Make an impact by resolving customer issues and enhancing financial operations.
- Qualifications: Fluent in French and English with experience in collections and customer service.
The predicted salary is between 35000 - 45000 £ per year.
The Credit Controller will be responsible for full life cycle accounts receivable management for our portfolio of brands, in a fast-paced, high volume, customer centric, metrics driven environment.
Responsibilities
- Accountable for improving AR performance through concise AR aging metrics.
- Identify and resolve customer issues related to slow pay or non-payment of invoices through pro‑active communication with clients and the sales team.
- Become proficient in understanding company A/R‑Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.
- Coordinate and escalate slow or non‑pay accounts at 60‑day thresholds with sales organization and AR Management for support.
- Balance portfolio performance with supporting occasional projects and ad hoc reporting requests.
- Lead proactive meetings with sales leaders regarding past‑due accounts.
Qualifications
- Bachelor's degree or equivalent experience.
- A track record of commitment to prior employers.
- Demonstrable experience in consumer and/or commercial collection, billing, or cash applications in addition to customer service experience within a corporate setting.
- Proven ability to actively resolve customer inquiries in a timely manner and high degree of customer service.
- Ability to work within time deadlines by prioritising workload and understanding the priority business outcomes.
- Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and VLOOKUPs).
- Excellent oral and written communication skills in both French and English.
- Additional language skills preferred (Spanish, German).
- Oracle Advanced Collections experience preferred.
- Experience collaborating and communicating with other internal business partners.
- Strong focus and attention to detail.
- Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year‑end closing.
Benefits
- Full private medical cover.
- Dental cover.
- Life Assurance and member rewards.
- 28 days annual leave.
- Competitive pension.
- Season ticket loans.
- Enhanced maternity and paternity pay.
- Other benefits.
At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
Credit Controller (French Speaking), Finance Operations - London employer: CoStar Group
CoStar Group is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong commitment to employee growth, we offer comprehensive benefits including full private medical cover, generous annual leave, and enhanced family leave policies, ensuring our team members feel valued and supported. Join us to thrive in a fast-paced environment where your contributions directly impact our success and where diversity is celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (French Speaking), Finance Operations - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of accounts receivable management. Be ready to discuss how you've tackled slow payments in the past and how you can improve AR performance.
✨Tip Number 3
Show off your Excel skills! Be prepared to demonstrate your ability to manipulate data and create reports. Maybe even bring a sample of your work to the interview to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Credit Controller (French Speaking), Finance Operations - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in accounts receivable management and any relevant skills, especially your proficiency in Excel and customer service. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your French language skills and any experience with collections or billing. Let us know how you can help improve our AR performance!
Showcase Your Communication Skills:Since this role requires excellent communication in both French and English, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is a great trait for a Credit Controller!
How to prepare for a job interview at CoStar Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts receivable metrics. Brush up on your knowledge of AR aging metrics and be ready to discuss how you've improved performance in previous roles. This shows you understand the importance of data in driving results.
✨Master Your Communication Skills
Since this role requires excellent communication in both French and English, practice articulating your thoughts clearly in both languages. Prepare examples of how you've resolved customer issues through effective communication, as this will demonstrate your ability to handle client relationships.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've identified and resolved slow payment issues. Highlight your proactive approach and any root cause analysis you've conducted. This will show that you can think critically and take initiative in challenging situations.
✨Familiarise Yourself with Tools
If you have experience with Excel, especially with pivot tables and VLOOKUPs, make sure to mention it. If not, consider brushing up on these skills before the interview. Being comfortable with data manipulation is crucial for this role, and it will set you apart from other candidates.
