Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive growth by managing client relationships and leading the sales cycle.
- Company: CoStar Group is a top global provider of real estate information and analytics.
- Benefits: Enjoy remote work options, private medical cover, 28 days leave, and more perks!
- Why this job: Join a collaborative culture that values innovation and diversity in the real estate industry.
- Qualifications: Experience in sales account management and knowledge of the hotel sector is preferred.
- Other info: We encourage applications from diverse backgrounds to promote equality in our workforce.
The predicted salary is between 36000 - 60000 £ per year.
RESPONSIBILITIES
Become an expert in CoStar and Benchmark’s critical information solutions
Gain a thorough understanding of your clients and their needs
Complete ownership of the full sales cycle including prospecting, demoing, closing and renewing
Retain and grow revenues in your assigned territory by nurturing client relationships, identifying new stakeholders and interested parties to promote new opportunities for Benchmark sales
Build and maintain strong, consultative, long-term relationships with key decision-makers and stakeholders at the C-level and other senior executive levels.
Conduct a high level of in person client and prospect product demonstrations
Represent STR and CoStar by hosting and attending industry events and networking with hospitality professionals in your market
Additional
Collaborate with CoStar and STR sales representatives to ensure effective execution of account strategies.
Ensure exceptional customer satisfaction through timely and effective issue resolution, proactive communication, and regular feedback.
Provide valuable insight to all participants in the hospitality industry, including owners, operators and brands.
QUALIFICATIONS
Proven track record of sales success – Our most successful people generally have experience hunting and retaining business in the travel and hospitality space. We will consider other sales backgrounds.
Demonstrate that you have maintained and grown clients over the medium and long-term, providing excellent service and comfort with sales cycles which can run 1-12 months+.
Outstanding communication, presentation and objection handling skills with the confidence and patience to make complex proposals.
Excellent organisational skills and the ability to work to metrics in an intelligent, effective manner.
Educated to degree level or equivalent experience.
A consultative selling style with account management techniques to grow accounts over time. You love building relationships with clients and helping them problem-solve.
Ability to navigate a large organisation – who is the decision-maker, the influencers, the blockers etc? How do I align them?
Additional
Ability to travel across Europe
Fluency in any European language (desirable)
Previous work experience within/knowledge of the hotel and travel Industries (desirable)
WHAT’S IN IT FOR YOU
Working at CoStar Group means you\’ll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines.
As well as having an outstanding working environment based in the iconic Blue Fin Building. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay, and much more!
Account Manager - STR - London, UK employer: CoStar Group
Contact Detail:
CoStar Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - STR - London, UK
✨Tip Number 1
Familiarise yourself with the latest trends in the hospitality industry, especially regarding hotel performance statistics. This knowledge will not only help you understand STR's offerings better but also enable you to engage in meaningful conversations with potential clients.
✨Tip Number 2
Network within the hospitality sector by attending industry events and conferences. Building relationships with key stakeholders can provide valuable insights and open doors for opportunities that may not be advertised.
✨Tip Number 3
Develop your presentation skills, as you'll need to effectively onboard and educate clients about STR’s products. Practising your delivery and ensuring you can convey complex data in an understandable way will set you apart.
✨Tip Number 4
Stay organised and detail-oriented in your approach to managing client relationships. Use CRM tools effectively to track interactions and follow-ups, demonstrating your commitment to providing excellent service and maintaining data integrity.
We think you need these skills to ace Account Manager - STR - London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and the hospitality industry. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of STR's mission and how your skills can contribute to their goals. Mention specific experiences that align with the responsibilities outlined in the job description.
Showcase Communication Skills: Since strong written and oral communication skills are essential for this role, ensure your application is well-written and free of errors. Consider including examples of how you've successfully communicated with clients in the past.
Highlight Relevant Achievements: Include quantifiable achievements in your application that demonstrate your success in sales and account management. This could be in the form of revenue growth, client retention rates, or successful project completions.
How to prepare for a job interview at CoStar Group
✨Know Your Numbers
As an Account Manager, you'll need to be confident dealing with numbers. Brush up on hotel performance statistics and be prepared to discuss how you can leverage data to drive client success.
✨Showcase Your Communication Skills
Strong written and oral communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and be ready to demonstrate how you've successfully built relationships in the past.
✨Understand the Industry Landscape
Familiarise yourself with the hospitality industry and CoStar's position within it. Research competitors and current market trends to show that you're knowledgeable and passionate about the field.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle client relationships. Prepare examples from your past experiences where you successfully managed accounts or resolved conflicts.
