Real Estate SaaS Support Analyst (SQL/Windows)

Real Estate SaaS Support Analyst (SQL/Windows)

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
CoStar Group, Inc.

At a Glance

  • Tasks: Assist clients with the Real Estate Manager platform and diagnose technical issues.
  • Company: Join CoStar Group, a leader in real estate technology.
  • Benefits: Competitive salary, career growth, and a supportive team environment.
  • Other info: Dynamic role with opportunities to collaborate across teams.
  • Why this job: Become a product expert and make a difference for clients in real estate.
  • Qualifications: Degree and 1+ year of customer interaction experience required.

The predicted salary is between 30000 - 40000 £ per year.

Co Star Group, Inc. is seeking a Technical Support Analyst in London to assist clients of the Real Estate Manager platform.

You will become a product expert, provide timely responses, and maintain case data in Salesforce while ensuring strong customer relationships.

You will diagnose issues, leverage resources, and work with cross‑functional teams to relay customer needs and drive improvements.

A degree and 1+ year of customer interaction are required.

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Real Estate SaaS Support Analyst (SQL/Windows) employer: CoStar Group, Inc.

CoStar Group, Inc. is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong focus on employee growth, we offer comprehensive benefits including full private medical cover, life assurance, and a competitive pension plan, ensuring our team members are well-supported both personally and professionally. Join us to lead a high-performing sales team and make a meaningful impact in the B2B SaaS industry while enjoying the vibrant atmosphere of one of the world's most exciting cities.

CoStar Group, Inc.

Contact Details:

CoStar Group, Inc. Recruitment Team

We think you need these skills to ace Real Estate SaaS Support Analyst (SQL/Windows)

SQL
Windows Operating System
Customer Support
Salesforce
Product Expertise
Issue Diagnosis
Cross-Functional Collaboration