At a Glance
- Tasks: Onboard hotel companies and tech partners into our data delivery workflows.
- Company: Join CoStar Group, a leader in real estate data and analytics.
- Benefits: Enjoy private medical coverage, 28 days leave, and a competitive pension plan.
- Other info: Collaborative culture with opportunities for growth and innovation.
- Why this job: Make an impact by enhancing client experiences in the hospitality industry.
- Qualifications: Bachelor’s degree or relevant experience; client-facing skills are a must.
The predicted salary is between 40000 - 50000 £ per year.
CoStar Group is a global provider of commercial and residential real estate data, analytics, and marketplaces. This role focuses on onboarding hotel companies and hospitality technology partners into our secure, repeatable data delivery workflows.
Overview
The Data Onboarding Specialist is a client‑facing role that coordinates integration discovery, requirements definition, testing, and support to accelerate onboarding speed, improve feed reliability, and enhance overall client experience.
Responsibilities
- Lead discovery calls covering client systems, data availability, delivery constraints, and data security considerations.
- Identify and coordinate optimal data delivery processes, including integrations, testing, and go‑live activities.
- Act as liaison between global clients, vendors, and engineering teams to align on scope, expectations, and delivery schedules.
- Collaborate with legal to establish appropriate contractual frameworks and mitigate risks.
- Oversee data quality and feed stability by validating incoming data and working with Data Operations to resolve issues.
- Maintain exceptional client communication and professional service across all interactions.
- Document process improvements, track relevant KPIs, and support continuous improvement initiatives.
Qualifications
- Bachelor’s degree or equivalent experience, preferably in hospitality, data, business management, or finance.
- Demonstrable client‑facing, onboarding, or implementation experience.
- Working knowledge of common data delivery methods (email attachments, SFTP, APIs).
- Strong ability to gather requirements and coordinate technical delivery with clients.
- Excellent communication, organizational skills, and attention to detail.
- Fluency in English; additional languages are a bonus.
- Experience in hospitality technology or hotel performance data is ideal but not required.
- Familiarity with PMS, CRS, RMS, or hotel accounting systems is ideal but not essential.
- Exposure to SQL or basic data validation tools is preferable.
Benefits
- Private medical, dental, and life assurance coverage.
- 28 days annual leave plus competitive pension plan.
- Season ticket loans, enhanced maternity and paternity pay.
- Culture of collaboration and innovation, and a range of additional perks.
Equal Employment Opportunity
CoStar Group is an Equal Employment Opportunity Employer. We maintain a drug‑free workplace and conduct pre‑employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation.
Data Onboarding Specialist, STR - London employer: CoStar Group, Inc.
CoStar Group is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. As a Data Onboarding Specialist, you will benefit from comprehensive private medical and dental coverage, generous annual leave, and a competitive pension plan, all while working with a diverse team dedicated to enhancing client experiences in the hospitality sector. With ample opportunities for professional growth and a commitment to equal employment, CoStar Group stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Data Onboarding Specialist, STR - London
✨Tip Number 1
Get to know the company inside out! Research CoStar Group and understand their data delivery processes. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is client-facing, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the CoStar team!
We think you need these skills to ace Data Onboarding Specialist, STR - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Data Onboarding Specialist role. Highlight any relevant experience in client-facing roles, data management, or hospitality technology. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention any specific experiences that relate to onboarding or data delivery.
Show Off Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application reflects your communication skills. Keep it clear, concise, and professional. We love a good story, so feel free to share examples of how you've successfully communicated with clients in the past!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at CoStar Group, Inc.
✨Know Your Data Delivery Methods
Familiarise yourself with common data delivery methods like SFTP and APIs. Being able to discuss these in detail will show your technical understanding and readiness for the role.
✨Master Client Communication
Since this is a client-facing role, practice articulating how you would handle discovery calls. Think about how to ask the right questions to uncover client needs and ensure smooth onboarding.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved data quality issues in the past. Highlight your attention to detail and ability to work collaboratively with teams to enhance feed reliability.
✨Understand the Hospitality Landscape
Even if you don't have direct experience, do some research on hospitality technology and hotel performance data. This knowledge will help you connect with the interviewers and demonstrate your enthusiasm for the industry.
