At a Glance
- Tasks: Onboard hotel companies and tech partners into our data delivery workflows.
- Company: Join CoStar Group, a leader in real estate data and analytics.
- Benefits: Enjoy private medical coverage, 28 days leave, and a collaborative culture.
- Other info: Dynamic role with opportunities for growth and innovation.
- Why this job: Make an impact by enhancing client experiences in the hospitality industry.
- Qualifications: Degree or experience in hospitality, data, or business management preferred.
The predicted salary is between 40000 - 50000 £ per year.
CoStar Group is a global provider of commercial and residential real estate data, analytics, and marketplaces. This role focuses on onboarding hotel companies and hospitality technology partners into our secure, repeatable data delivery workflows.
Overview
The Data Onboarding Specialist is a client‑facing role that coordinates integration discovery, requirements definition, testing, and support to accelerate onboarding speed, improve feed reliability, and enhance overall client experience.
Responsibilities
- Lead discovery calls covering client systems, data availability, delivery constraints, and data security considerations.
- Identify and coordinate optimal data delivery processes, including integrations, testing, and go‑live activities.
- Act as liaison between global clients, vendors, and engineering teams to align on scope, expectations, and delivery schedules.
- Collaborate with legal to establish appropriate contractual frameworks and mitigate risks.
- Oversee data quality and feed stability by validating incoming data and working with Data Operations to resolve issues.
- Maintain exceptional client communication and professional service across all interactions.
- Document process improvements, track relevant KPIs, and support continuous improvement initiatives.
Qualifications
- Bachelor’s degree or equivalent experience, preferably in hospitality, data, business management, or finance.
- Demonstrable client‑facing, onboarding, or implementation experience.
- Working knowledge of common data delivery methods (email attachments, SFTP, APIs).
- Strong ability to gather requirements and coordinate technical delivery with clients.
- Excellent communication, organizational skills, and attention to detail.
- Fluency in English; additional languages are a bonus.
- Experience in hospitality technology or hotel performance data is ideal but not required.
- Familiarity with PMS, CRS, RMS, or hotel accounting systems is ideal but not essential.
- Exposure to SQL or basic data validation tools is preferable.
Benefits
- Private medical, dental, and life assurance coverage.
- 28 days annual leave plus competitive pension plan.
- Season ticket loans, enhanced maternity and paternity pay.
- Culture of collaboration and innovation, and a range of additional perks.
Equal Employment Opportunity
CoStar Group is an Equal Employment Opportunity Employer. We maintain a drug‑free workplace and conduct pre‑employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation.
Data Onboarding Specialist, STR - London employer: CoStar Group, Inc.
CoStar Group is an exceptional employer that fosters a culture of collaboration and innovation, making it an ideal workplace for a Data Onboarding Specialist in London. With comprehensive benefits including private medical coverage, generous annual leave, and a commitment to employee growth, CoStar Group ensures that its team members thrive both personally and professionally. The dynamic environment and focus on client experience provide unique opportunities to make a meaningful impact in the hospitality technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Data Onboarding Specialist, STR - London
✨Tip Number 1
Get to know the company inside out! Research CoStar Group and understand their values, products, and the specific role of a Data Onboarding Specialist. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is client-facing, being able to articulate your thoughts clearly is crucial. Try mock interviews with friends or use online platforms to refine your pitch and responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the hiring process and might even lead to referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at CoStar Group.
We think you need these skills to ace Data Onboarding Specialist, STR - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Data Onboarding Specialist role. Highlight any relevant experience in client-facing roles, data management, or hospitality technology. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention any specific experiences that relate to onboarding or data delivery processes.
Show Off Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application reflects your communication skills. Keep it clear, concise, and professional. We love a good story, so feel free to share examples of how you've successfully communicated with clients in the past!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at CoStar Group, Inc.
✨Know Your Data Delivery Methods
Familiarise yourself with common data delivery methods like SFTP and APIs. Being able to discuss these in detail will show your technical understanding and readiness for the role.
✨Master Client Communication
Since this is a client-facing role, practice articulating your thoughts clearly and professionally. Prepare examples of how you've successfully managed client relationships or resolved issues in the past.
✨Prepare for Discovery Calls
Anticipate questions that might arise during discovery calls. Think about how you would assess client systems and data availability, and be ready to discuss potential delivery constraints.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific instances where you've identified and resolved data quality issues. Highlight your attention to detail and how it contributed to successful onboarding processes.
