At a Glance
- Tasks: Manage accounts receivable and improve performance in a fast-paced environment.
- Company: Join a dynamic finance team at CoStar Group in London.
- Benefits: Enjoy private medical cover, 28 days leave, and competitive pension.
- Other info: Flexible work culture with opportunities for growth and development.
- Why this job: Make an impact by resolving customer issues and enhancing financial processes.
- Qualifications: Fluent in French and English with experience in collections or customer service.
The predicted salary is between 30000 - 40000 £ per year.
The Credit Controller will be responsible for full lifecycle accounts receivable management for our portfolio of brands, in a fast-paced, high volume, customer-centric, metrics-driven environment.
Responsibilities
- Accountable for improving AR performance through concise AR aging metrics.
- Identify and resolve customer issues related to slow pay or non-payment of invoices through proactive communication with clients and the sales team.
- Become proficient in understanding the company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.
- Coordinate and escape slow or non-pay accounts at 60-day thresholds with the sales organization and AR Management for support.
- Balance portfolio performance while supporting occasional projects and ad-hoc reporting requests.
- Lead proactive meetings with sales leaders regarding past-due accounts.
Qualifications
- Bachelor's degree or equivalent experience.
- Track record of commitment to prior employers.
- Experience in consumer and/or commercial collection, billing, or cash applications plus customer service experience within a corporate setting.
- Proven ability to actively resolve customer inquiries in a timely manner with a high degree of customer service.
- Ability to work within time deadlines by prioritising workload and understanding priority business outcomes.
- Experience and demonstrated proficiency with Excel including ability to manipulate data, filter, and develop basic formulas (pivot tables and VLOOKUPs).
- Excellent oral and written communication skills in French and English.
- Additional language skills preferred (Spanish, German).
- Oracle Advanced Collections experience preferred.
- Experience collaborating and communicating with other internal business partners.
- Strong focus and attention to detail.
- Ability to be flexible and adapt to changing situations at a high growth company, especially during month/quarter/year-end closing.
Benefits
- Full private medical cover.
- Dental cover.
- Life assurance and member rewards.
- 28 days annual leave.
- Competitive pension.
- Season ticket loans.
- Enhanced maternity and paternity pay.
- Additional benefits available.
Credit Controller (French Speaking), Finance Operations - London employer: CoStar Group, Inc.
Contact Detail:
CoStar Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (French Speaking), Finance Operations - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to accounts receivable management. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Show off your Excel skills! Be ready to demonstrate your proficiency with data manipulation during interviews. Maybe even bring along a sample of your work to impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings, including the Credit Controller position, right there.
We think you need these skills to ace Credit Controller (French Speaking), Finance Operations - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in accounts receivable management and any relevant skills, especially your proficiency in French and Excel. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved AR performance or resolved customer issues in the past. We love a good story!
Showcase Your Communication Skills: Since this role requires excellent communication in both French and English, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at CoStar Group, Inc.
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts receivable metrics. Brush up on your AR aging metrics and be ready to discuss how you've improved performance in previous roles. This shows you understand the importance of data in driving results.
✨Master the Art of Communication
Since you'll need to resolve customer issues proactively, practice articulating your thoughts clearly in both French and English. Prepare examples of how you've successfully communicated with clients or sales teams to resolve payment issues.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific instances where you've identified root causes of slow payments and how you tackled them. Highlight your analytical skills and your ability to adapt to changing situations, especially in a fast-paced environment.
✨Excel at Excel
Given the emphasis on Excel skills, make sure you're comfortable with pivot tables and VLOOKUPs. Bring examples of how you've used these tools to manipulate data effectively in past roles, as this will demonstrate your technical proficiency.